Urgent Hiring for Banking Associates for a Financial Account | Cebu IT Park

Jobs and Responsibilities:

• Cater to inbound and outbound calls from end customers, merchants, 3rd part to capture missing information
• Probing skills to capture all relevant information to initiate investigation
• Meet compliance requirements including deadlines of Regulation, networks.

Qualifications:

• Senior High School graduate / Completed 2 years/4 semesters in college (in 1 course and no back subjects) OR College graduate
• WITH or WITHOUT BPO Experience
• Excellent English written and oral communication skills
• Ability to build rapport and overcome objections
• Ability to maintain required sales percentages per week
• Ability to maintain the highest level of confidentiality
• Ability to work in a multi-tasked environment
• Ability to prioritize and organize work
• Ability to adapt to a flexible schedule
• Willing to work onsite in Central Bloc, Cebu IT Park, Cebu City