TTEC Chat Support | Up to 30K Monthly Incentive

TTEC

Date: 1 week ago

City: San Fernando

Contract type: Full time

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Chat Service Representative working onsite in Pampanga, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 4pm. You may visit TTEC Pampanga office at Bldg. 4 SM City San Fernando, Olongapo-Gapan Road, Lagundi, Mexico, Pampanga.

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer technical requests or issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

Answer incoming communications from customers

Connect and resolve issues with customers using written communication only

What You Bring to the Role

Open to newbies or with customer service experience

Completed two (2) years in college or equivalent

Recognize, apply and explain your product or service knowledge

Computer experience

Computer experience and can reach 35 words per minute typing speed

Preferably within 50 KM radius from TTEC Pampanga site

What You Can Expect

Performance bonus opportunity of up to PHP 30,000 monthly 

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/phl/ for more information.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Finance Head

JMO Marketing Incorporated, San Fernando

4 days ago

Qualifications:Bachelor's degree in Accounting or FinanceMinimum of 5-7 years of experience in finance and accounting.Strong leadership, communication, and analytical skills.Knowledge of financial regulations, distribution industry trends, and ERP (Enterprise Resource Planning) systems.Job Description:Oversee financial operations, budgeting, forecasting, and reporting.Ensure compliance with financial regulations.Manage cash flow, accounts payable/receivable.Provide financial analysis for business decisions.Lead finance team and coordinate with other departments.

Design Specialist (San Fernando City Pampanga)

Abenson Ventures, Inc., San Fernando

4 days ago

Job Qualifications:At least a Bachelor's/College Degree in Interior Design, Art/Design/Creative Multimedia, Architecture or equivalentKnowledge in sketch up is a plusMust have creative design ability, flair for color, knowledge of fashion furniture trends and styles.Must be able to work retail type hours (holidays, evenings and weekends, etc.)Fresh graduates are encouraged to apply.Job Summary:Must be able to manually draw rough sketches on...

Graphic Artist

Pampanga's Best Inc., San Fernando

1 week ago

SOCIAL MEDIA Content Creation and DesignDeveloping visual concepts: Brainstorming ideas, sketching, and creating digital mockups for various social media posts.Designing graphics: Using graphic design software to create visually appealing images, infographics, and videos.Editing and retouching: Enhancing photos, adjusting colors, and removing imperfections.Analytics and OptimizationTracking performance: Monitoring metrics such as likes, shares, comments, and engagement rates.Analyzing trends: Identifying what content resonates...