Traveler Interaction Center Associate (Night Shift)

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Meet Your Team

The Traveler Interaction Center is our knowledge centre for Travel & Expense related topics, and it provides support to

SAP’s employees, designs, and delivers trainings, drives policy enhancements and works with T&E tools and

documents.

What You'll Do

• Handling Travel & Expense inquiries from SAP employees
• Proactively interact with travelers to solve possible issues related to T&E travel planning and reimbursement
• Act as single point of contact regarding T&E topics for T&E Audit team and internal customers – SAP employees
• Drive change and improve the process.
• Monitor internal quality and ensure the completeness of T&E reporting
• Cooperate with GFS T&E Audit team to follow the standard in T&E procedures
• Educate SAP travelers about T&E tools, policies and procedures (organize and hold T&E info sessions)
  
  

What You Bring

• Advanced English (minimum upper-intermediate);
• Customer support experience is an advantage
• Understanding of a shared service center concept
• Knowledge of MS Office
• Knowledge of SAP FI module an advantage
• Knowledge and experience in the Travel and Expense process an advantage
• Finance/Business Administration/Accounting degree is preferre
  
  

#SAPNextGen

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 434794 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: