Travel Booking Specialist

Enzo


Date: 2 weeks ago
City: Manila
Contract type: Full time
Remote

Job Summary:

We are seeking a knowledgeable and customer-focused Travel Booking Specialist to assist clients in planning unforgettable vacations. In this role, you will serve as a travel expert, providing personalized destination guidance and booking accommodations, transportation, cruises, tours, and more. Your goal is to deliver exceptional service from initial inquiry through post-travel follow-up.


Key Responsibilities:

  • Consult with clients to understand their travel goals, preferences, and budget
  • Recommend destinations, resorts, cruises, and travel packages tailored to client needs
  • Book travel arrangements including flights, hotels, rental cars, cruises, tours, and travel insurance
  • Provide accurate pricing, availability, and itinerary options
  • Stay current on travel trends, supplier promotions, and industry policies
  • Troubleshoot and resolve any travel-related issues quickly and professionally
  • Build lasting client relationships through consistent communication and follow-up
  • Meet or exceed individual sales and customer satisfaction targets


Qualifications:

  • Previous experience in travel planning, hospitality, or customer service is required.
  • Strong communication and interpersonal skills
  • Comfortable using technology, including online booking platforms and CRM tools
  • Detail-oriented with excellent organizational abilities
  • Passion for travel and a desire to help others explore the world


Preferred Skills:

  • Familiarity with Disney destinations, cruise lines, all-inclusive resorts, and major tour operators
  • Ability to manage multiple client bookings simultaneously
  • Sales-driven mindset with a strong focus on delivering exceptional service

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