Training, Safety and Standards

Department

Customer Service Operations-Catering and Sales

Employee Type

Probationary

Cebu Pacific puts people at the heart of service - be it our customers, clients, partners or employees. Our Customer Service Operations Team is dedicated to delivering exceptional airport and inflight experience, ensuring that we make moments happen at every touchpoint in the passenger journey. Encompassing key areas in Customer Service, Airport Experience, Cargo Operations, and Ramp Services, our team is committed to upholding Cebu Pacific’s values for service, operational excellence, and air transport reliability.

At Cebu Pacific, everyJuan’s moments matter. Join our Customer Service Operations team as Training, Safety and Standards Analyst and create meaningful moments and connections for our passengers. Visit our careers site to learn more about how your moment matters at Cebu Pacific: CEB Careers Site

Primary Responsibilities:

• Establish tools and systems for occupational safety, food safety, food laboratory, product quality, and security for Catering and Sales
• Perform reviews of the Certificates of Analysis to ensure that all test results of the delivered product are within specifications. Creates non-conformance report for rejected and products that do not meet specifications and discuss results with the manager.
• Verify all generated food safety record and file in a timely manner and recommend corrective and preventative actions as necessary
• Conduct product, water, environmental hygiene monitoring through microbiological laboratory tests and ensure that all materials used are in good condition, hygiene, maintained through the program.
• Develop and propose revisions on food safety, and safety and laboratory manual.

Basic Qualifications:

• Must be a college graduate, preferably with a course of Food Technology, Biology, or Microbiology
• Must have at least 2 years of work-related experience in the Airline Catering Industry or Quality Assurance in the food manufacturing industry
• Must be knowledgeable with food safety, HALAL and HACCP certifications

Note: This position is for an Individual Contributor role and will be based in Pasay City and currently follows an on-site work schedule.

Why Join Us:

• We are the first Great Place to Work certified airline in Southeast Asia.
• We have been recognized as Best Employer Brand on LinkedIn for two consecutive years.
• Be part of a forward-thinking team that values innovation and continuous improvement.
• Play a key role in developing and nurturing the talents that drive our success.
• Accelerate your career with access to extensive learning programs and leadership development initiatives, all under Ceb U, our corporate university.
• Enjoy unique employee perkssuch as free travel for you and your family. Expanded coverage to common law partners and same sex partners!
• Be assured of a comprehensive healthcare coverage upon hire.

Your moment matters. Be a Moment Maker!

Cebu Pacific warns the public against fake hiring and training advertisements by unknown groups. We do not require payment from candidates during the recruitment process nor do we require submission of physical application documents. For official information on our job openings, please visit our LinkedIn or career site at CEB Careers Site for reference.