Training Manager
Abbott
Date: 8 hours ago
City: Taguig
Contract type: Full time
MAIN PURPOSE OF ROLE
Responsible for supervising the operations of the contact center (Heart Failure Business).
Main Responsibilities
Responsible for supervising the operations of the contact center (Heart Failure Business).
Main Responsibilities
- Supervise a customer service team (officer level) for providing after-sales non-technical support to meet user requirements according to terms of contracts.
- Mainly in the implementation of work allocation and rosters for the Para-professional group.
- Focuses on mentoring, coaching, and coordination.
- Responsible for customer service activities including telephone and email.
- Graduate of a Bachelor's Degree
- At least 10 years of work experience in Learning and Development; TNA/gap analysis
- Strong communication skills
- Background in healthcare/medical device is an advantage
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Product Specialist (m/f/d)
KARL STORZ,
Taguig
13 hours ago
Your MissionResponsible to organize events like workshop, congresses and train users on the correct method of using the company productsGather market feedback on marketing activities and products’ satisfactionDevelop and execute strategies to drive market adoption of company products and improve sales and market shareBuild strong relations and rapport with the surgeons, nurses, key opinion leaders and other key stakeholdersIdentify the...
Global Controller, CapEx & Facilities
Merck Group,
Taguig
1 day ago
Work Your Magic with us!Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...
Infrastructure Services Analyst
DXC Technology,
Taguig
2 days ago
Job DescriptionJob Level: JL14 / JL13Reports to: Manager, Infrastructure ServicesProfileDegree in Commerce or Computer Science or equivalent courses. Has knowledge or understanding of IT Operations, ITIL, service level management, project management Graduate of IT Course or related Courses Six Sigma Certification is an advantage Has 6 months to 1 years experience in technical supportResponsibilitiesMonitors incident out of process and perform...
