Training Director

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
• Retirement savings benefit
• Rewarding culture that values wellness and well-being
• Performance Bonus
• Global network of industry experts
• Extensive training resources
  
  

Job Description

The Training Director works with business leaders to define organization capability needs and to deliver performance and learning solutions to improve business results. Serves as catalyst for culture change by leveraging vantage point to ensure barriers are removed and successes are adopted across the organization.

People Leader Role: Yes

Individual Responsibilities

• Leads the process training group with full management accountability for the team including developing the vision and setting direction for the training team.
• Builds organization capability and knowledge to meet current and strategic requirements. Creates a culture that embeds capability development and encourages individual and organizational learning and performance
• Develops innovative, thought leading learning and talent development approaches. Leverages adult learning best practices. Employs an agile mentality to training, piloting, testing, and evaluating learning solutions and performance impact
• Leverages design thinking to the strategy and implementation of personalized learning paths and solutions
• Leads and manages the process training team with an emphasis on optimizing talent in current and future roles
• Develops strong key stakeholder relationships and sets vision and expectations for the training value proposition so that the organization relies on the services offered to achieve business objectives
• Partners with business leaders to ensure alignment of learning strategy with overall people and MBPS strategy.
• Anticipates training needs of the Operations teams based on performance trends
  
  

Job Requirements

• Minimum of 10 years’ experience in training and development with at least 7 years’ management experience
• Specific expertise and experience in developing and implementing learning and performance solutions leveraging adult learning best approaches.
• Demonstrated experience leading and managing projects through a combination of influence and direct authority.
• Strategic thinker who can translate business performance gaps into learning/development strategies.
• Demonstrates consultative approach with business partners and HR colleagues with confidence and credibility.
• Exhibits strong understanding of issues and challenges for the businesses today and for the future.
• Provides strategic direction to senior leaders for development needs (content, curriculum, delivery methods).
• A creative thinker with strong problem-solving skills who can generate options, build consensus, and execute with excellence.
• Possesses a balance of strategic, technical, operational and tactical leadership skills; demonstrated ability to operationalize learning best practices.
• Possesses a strong customer orientation.
  
  

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About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid