Trainer I

Details:

Job Description

Position is responsible for conducting supervisory, management, technical or nontechnical skills training courses for internal staff; using needs-assessment tools to determine effectiveness of proposed training programs; interacting with functional organizations to develop specifications for content of courses; preparing lesson plans including the method, media, and documentation to be presented; instructing participants in classroom lectures and/or group sessions; and conducting follow up to determine applicability of course material.

Entry level professional position. Develops competence by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Builds collaborative working relationships internally and externally. Attendance and schedule adherence are requirements of this position.

• Organize, prepare and deliver training for information systems or user personnel, either external or internal.
• Develop curriculum to include the creation of manuals, references and support materials, as needed.
• Monitor and propose modifications to training based on success rates.
• Create and track training documentation including training records, rosters and evaluations.
• Class room scheduling, set-up, and prepping, as needed.
• Prepare materials for use in class, as needed.
  
  

Job Requirements

Details:

• Bachelor's degree or equivalent work experience preferred.
• Less than 2 years of related experience.
• Effective communication skills.
• Excellent customer service skills.
• Ability to work in a team environment as well as independently.
• Proven ability to remain flexible in a changing environment.
• Knowledgeable of the information being trained, and committed to stay current of any evolving technologies.