Trade Membership Coordinator - Davao

Awesome CX by Transcom is seeking a Trade Memberships Coordinator to join our growing Trade Team. This person will support our successful Trade Sales program by reviewing and processing

pending Trade member applications and providing account administration to existing Trade

members. The ideal candidate will have a strong background in data entry, customer service, a

passion for home decor and interior design, and excellent communication skills.

Join our Awesome CX by Transcom Family as a Trade Membership Coordinator

• 
  Review trade program applications and register approved members via Salesfor
• ceConduct appropriate follow-up emails with pending applicants to ensure applicant eligibili
• tyCreate accounts for new members in Shopi
• fyIssue applicable exemption form requests using tax management system Avala
• raRespond to account-related customer inquiries in Zendesk in a timely mann
• erConduct account maintenance and clean-up as need

ed
What we are looking f

or:To be successful in this role you mu

• st…
  Detail-oriented and driven by deadlines and high sense of urg
• encyAbility to efficiently and confidently multitask across multiple platf
• ormsFamiliarity with resale tax documents prefe
• rredExcellent communication skills (written, verbal, email) with a strong attention to de
• tailSuperior organizational and time management sk
• illsSelf-starter and capable of working while managing multiple tasks simultaneo
• uslyComfortable working in a fast-paced startup environ
• mentStrong interpersonal / teamwork sk
• illsProactive approach to problem-solving, adapts quickly to cha
• ngesExperience in the furniture and/or interior design industry prefe
• rredBackground in customer service or s
• alesExperience working with ZenDesk, Salesforce, Shopify, Avalara prefe

rred
What Life at Awesome CX by Transcom is

like
Awesome CX by Transcom inclusive culture is rooted in wellness & fun. Culture doesn’t equal perks! We've got great amenities, suited to every need. You’ll be hard pressed to find a company that doesn’t say they have great culture, so what makes us diff

erent?
We

llness:
At Awesome CX by Transcom, we want to take care of our greatest assets, our people! We are sure to prioritize the whole person, not just their professional life, but their personal one as well. Knowing that happy and healthy employees make top per

formers.
The health and well-being for all Awesome CX by Transcom team members is, and will remain, our greatest priority. Accessibility to health care means an onsite care center, STD testing, as well as insurance equality for everyone to ensure that every person has peace

of mind.
One of our core values is “good vibes”. We like to think that we provide an awesome environment to support as many good days as possible. However, on the inevitable, yet occasional bad days, we offer resources such as an in-house psychologist, mental health courses, as well as a dance and yoga studio to help give our tea

m a boost.
Free daycare facilities give our teams one less thing to worry about while at work. By providing a safe place for kids to learn, play, and grow, Awesome CX by Transcom helps the parents on our teams focus on their work knowing their kids are well tak

en care of.
True to our value of “Keeping It Real” we encourage our team members to come as they are and be their authentic selves at work. We celebrate each other’s differences, whether that is by honoring a cultural holiday or celebrating

Pride month!
Career Development - At Awesome CX by Transcom, we look to support our customer experience specialists just as much as they are committed to supporting your customers. A vast variety of training and education give our agents the tools they need to thrive

and succeed.
Awesome Cares - community involvement and charitable contributions The importance of giving back to our community is embedded in our DNA, which is why one of our values is “Do the right thing”. We take responsibility for the impact we can make on our brands, our people, a

nd o

ur planet.
Fun:
At Awesome CX by Transcom we work hard, we play harder! After all, what’s life without a little fun? We believe that a culture that creates long lasting happiness is a culture that delivers client results. Our in-office amenities and team building excursions contribute to Awesome CX by Trans

com’s cool-ture.
Work doesn’t have to be boring… We bring the fun

• to the workplace…Life
• size chess b
• oardPuttin
• g greenWaterfallsDanc
• e and yoga stud
• ioPin
• gpong tablesCafesCollabo
• rative Works

pacesDog friendlyOur teams are more like family. That’s in large part due to our team building events and off-site excursions. From fun happy hours after work, to amazing sightseeing trips, there’s so much we have to offer to bond o

ur team together.
Year-end party - honestly, we can’t even explain it. You’d have to see it to believe it. This is an unforgettable time of year for our teams to get together and celebrate thei

r accomplishments.
Dog friendly office spaces. Our workspaces are so fun your furry friends will even want to join, and they’re welcome. Just think about it - bring your dog to work e

very day, everyday!
Our dedication to ensuring employee happiness goes above and beyond. And by that, we mean that we have a whole happiness team whose job is to bring joy into the office. From celebrating team members’ birthdays, to recognizing amazing accomplishments, the happiness team is there to put a smile