Tier 1 IT Technical Support | Onsite | Night Shift
MicroSourcing
Date: 12 hours ago
City: Pasay
Contract type: Full time
Discover your 100% YOU with MicroSourcing!
Position: Tier 1 IT Support
Location: Two Ecom, MOA, Pasay City
Work setup & shift: Onsite | Night Shift
Why join MicroSourcing?
You'll Have
As a Tier 1 IT Support, you will:
Non-negotiables
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
Position: Tier 1 IT Support
Location: Two Ecom, MOA, Pasay City
Work setup & shift: Onsite | Night Shift
Why join MicroSourcing?
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
As a Tier 1 IT Support, you will:
- Answer the phone and create a case in the help desk ticketing system, referencing training materials and list of frequently asked questions.
- Troubleshoot, diagnose, and resolve issues, while maintaining a high level of customer satisfaction.
Non-negotiables
- Strong customer service
- Excellent communication, technical and troubleshooting skills
- Problem solving skills
- Able to work on a night shift and on site
- Collaboration
- Adaptability
- Attention to detail
- Active listening
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
- Terms & conditions apply
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Air NZ Operations Manager
TSA Group - Australia,
Pasay
1 week ago
Company DescriptionWho are we?TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally.We’re a purpose driven business and our mission is clear. We endeavor to create experiences that people love, by revolutionizing the way they connect and...
Multi-Skilled Technician Lead
JLL,
Pasay
1 week ago
Major ResponsibilitiesMaintains all the pieces of Client owned equipment and machinery within the site. Performs maintenance approach to all mechanical, electrical, instrumentation, fire protection, security services, carpentry, plumbing, etc. of client owned equipment and leased spaces. You will monitor Client’s and JLL Vendor(s) and validate preventive and corrective maintenance works rendered on his assigned areas. Conducts routine checks using the...
Sales Associate (Part-Time), IKEA Pasay City
Afterpay,
Pasay
3 weeks ago
Company Description
IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Philippines is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.
IKEA Philippines creates a better everyday life by offering a wide range of well-designed,...
