Teller - Branch Lite

Salmon - What we do:

With the vision and resources to deliver better and more accessible financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service, we are a team of finance professionals and entrepreneurs backed by world-class investors.

Duties and Responsibilities

• Accepts cheque deposits and issues deposit slip or acknowledgment receipt for late clearing.
• Checks the legitimacy of the cheque accepted and escalates immediately if suspected counterfeit or suspicious.
• Posts the transaction in Core Banking System (CBS). Entries signifies that the transaction is awaiting cheque clearing.
• Photocopies the cheque received, deposits the same to the Depository Bank and safekeeps the deposit slip.
• Updates customer passbook, as applicable.
• Secures appropriate approval for transactions beyond Teller’s Limit.
• Release of TD proceeds for pre-termination or maturity.
• No cheques shall be left unattended, including deposit slips/acknowledgement receipts.
• Safekeeping of cheques on hand in a secured manner during the branch banking hours.
• End-Of-Day (EOD) balancing of cheques vs postings made in the CBS.
• Prepares the EOD Report, segregating cheques deposited to Depository Bank, awaiting clearing and cheques received from the customer after clearing cut off, for deposit the following day.
• Generates EOD report of all postings made for the day and submits the same to Accounting and Reconciliation Unit.
• Safekeeps the cheques received after clearing cut off in a fire-proof cabinet/vault, under joint custody.
• Deposits the cheques, received the previous banking day, to the Depository Bank. Safekeeps the deposit slip.
• Validates if cheques deposited the previous day have been cleared.
• Posts entries to recognize cheque clearing, available to the customer’s account.
• All customer transaction records shall be filed on the day of transaction.
• All files shall be safekept in the designated filing cabinet of the Teller and shall be within the retention period.
• Ensure completion of tasks assigned within the agreed turnaround-time.
• Other processes that may arise related to Teller Services
• Timely reports concerns identified and possible issues that might have impact to branch operations.
• Acts as reliever when somebody goes on leave based on the relief arrangement within the team.
• Organizes team files (soft and hard copy) and adheres to the record retention policy.
• Identifies processes/systems for improvement but ensuring controls are in place.
• Initiates projects for the betterment of the team and the company as a whole.
• Participates on UAT/UVT for new or enhancement of systems that will have impact to the team.
• Participates in Business Continuity Plan (BCP) Activities.
• Prompt identification and escalation of issues noted and propose resolution to the immediate supervisor.
• Performs tasks that maybe assigned from time to time other than the basic responsibilities listed above.
• Assists in combatting money laundering by ensuring processes required are in place.
• Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing bodies.
• Strict adherence to company’s policies and code of conduct.

Qualifications:

• University degree on Banking & Finance, or any related Business Course
• With at least 3 years of related/relevant experience in a banking industry
• Strong knowledge and experience in teller services or branch operations
• Sufficient knowledge of BSP regulations
• Good communication skills
• Problem-solving skills in a well-structured manner
• Ability to work with different culture, race, or ethnic group.
• Can work independently with minimal supervision.
• Acceptable risk management skills and ability to mitigate identified risks.
• Good interpersonal skills
• Keen attention to details
• Organize, innovative and results oriented.
• Ability to multi-task in a fast-paced environment
• Positive attitude knows how to find ways to address different circumstances.