Telecaller and Branch Operations Support

CreditAccess Philippines Financing Company, Inc


Date: 2 weeks ago
City: Pasig City
Contract type: Full time

Telecaller

  • Newly Graduate and welcome to apply
  • Hybrid Set up
  • Verify applicant information through phone checking using the Loan Operating System (LOS).
  • Record complaints/issues received during call outs/Hotline and escalates to CPD Supervisor and CPD Manager to address these concerns.
  • Perform daily administrative function work such as documentation of reports for submission to CPD Supervisor for review.
  • Prepares the daily Post Validation Call Monitoring Report – Pre Disbursement and Post Disbursement Call Monitoring Report/PAR Report
  • Performs other duties required by superior from time to time.

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