Tech/Systems Support Analyst
IQVIA
Date: 9 hours ago
City: Taguig
Contract type: Full time

Job Overview
Provides first level support on workstations or for applications.
Essential Functions
Provides first level support on workstations or for applications.
Essential Functions
- Processes and provides first level support for technical assistance and resources from internal and/or external customers.
- Communicates with end users to clarify and define requirements.
- Resolves various routine problems and escalates the more complex issues to the appropriate support area for resolution.
- Maintains call information in database using commercial software.
- May work with monthly charge back reports.
- May schedule configuration and installation of PC workstation hardware and software.
- Associate's Degree Computer Science or equivalent, or equivalent technical training Req
- One (1) years related experience or training Req Or
- Equivalent combination of education and experience Req
- Familiarity with mainframe, distributed, PC, LAN, or telecommunications equipment and related components in order to understand client's technical needs, or may have experience in customer service role.
- Ability to carry out some analysis and information gathering to resolve problems on routine matters.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
IT Consultant EDI
Continental,
Taguig
4 hours ago
Company DescriptionContinental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its global presence as a full-fledged subsidiary of ContiTech Division in Continental AG.GBS Manila is composed of...

Machine Learning Operations Manager
Globe Telecom,
Taguig
5 hours ago
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionThe Machine Learning Operations Manager role is all about leading and managing the deployment, management, maintenance and optimization of machine learning models in...

New Product Development Specialist (Resume Box)
JTI,
Taguig
1 day ago
At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.What will your story be? Apply now!Learn more jti.comThis is a resume box...
