Technical Support Engineer II Service Proposal

Job Description

Emerson’s 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Technical Support Engineer II, Service Proposal, you will play a key role in supporting the Lifecycle Sales team by preparing accurate and timely service and parts proposals that align with customer specifications and requirements. You will serve as the primary point of contact for the Lifecycle Services Sales Team, collaborating with consultants, field service engineers, technical support, factories, and suppliers to develop quotes and tailored solutions for the diverse industries our customers operate in.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!

In This Role, Your Responsibilities Will Be:

• Prepare and submit accurate technical and commercial proposals to customers.
• Collaborate with Emerson factories, sales offices, colleagues, suppliers, and customers both locally and globally.
• Address and resolve technical inquiries from the sales team and external customers.
• Perform product model configuration using Emerson’s proprietary tools.
• Maintain comprehensive records of all activities using business systems such as CRM Cloud, Oracle, and other customer management tools.
• Work closely with a supportive and dynamic team that encourages your professional growth and career development within Emerson.
  
  

Who You Are:

You are driven to deliver results and approach tasks with energy and enthusiasm. You have a passion for learning and enjoy analyzing problems from new angles. You value collaboration and thrive on building partnerships to achieve common goals. You embrace challenges and seize opportunities with urgency, determination, and high energy.

For This Role, You Will Need:

• Bachelor's degree in Instrumentation and Control, Chemical Engineering, Mechanical Engineering, or related courses.
• 1.5 years of relevant experience in customer service doing technical proposal generation, equipment sizing, and selection.
• Knowledge of Microsoft Office tools such as Word, Excel, and PowerPoint.
• Knowledge of engineering specifications related to process control.
  
  

Preferred Qualifications that Set You Apart:

• Solid understanding of Customer Relationship Management (CRM) Cloud, Oracle, and Emerson Measurement Solutions products is a plus.
  
  

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

About Us

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

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About Emerson

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

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