Technical Account Manager - Cagayan De Oro

Responsibilities:

• Accountable for multiple customers or a single medium customer across multiple portfolios or specific portfolio, carrying independent sales targets.
• Identifies and develops new business opportunities, in collaboration with pre-sales experts.
• Constantly interacts with key stakeholders within customers, understanding their objectives, challenges and remit to increase own effectiveness.
• Coordinates activities among sales, pre-sales and other functions based on in-depth organizational understanding (Mode of Operations, processes, etc) and relevant market knowledge, in order to meet business objectives.
• Participates in pricing strategies and contract negotiations and actively provides useful input.
• Contributes to the LOA process from business and commercial perspective.
• Interprets internal and external business challenges and recommends best practices to improve products, processes and services.
• Contributes to strategic decisions within own defined scope (account, portfolio, geography).
• Solves complex problems based on sophisticated analytical thought and complex judgment.
• Acts as a professional leader for staff / work team / taskforces, often the most senior and recognized sales professional in a team, who serves as best practice resource.
• May lead cross-functional deal team with manageable risks and resource requirements.
• Work closely with other presales, project delivery and customer success teams to ensure alignment and objectives.
• Communicate effectively with stakeholders to provide updates, initiatives, and address any concerns or questions.

Qualifications:

• Bachelor's degree in Computer/Electrical/Electronic Engineering, IT Graduate or a related field
• Customer Satisfaction, Account Management, and Customer Service skills
• 1-3 years working experience in sales and related work.
• Strong understanding of digital operations, networks, and architectures.
• Excellent in interpersonal, communication and presentation skills
• Knowledgeable of ICT and Telco Products
• Experienced in Solutions Selling handling corporate and key accounts
• Experience with security tools and technologies, such as SIEM, IDS/IPS, firewalls, and endpoint protection
• Solid technical knowledge of networking theories and protocols such as TCP/IP, SIP, FTP/SFTP, OSI Model
• Relevant certifications in cybersecurity (e.g., CISSP, CEH, CompTIA Security+) are a plus.
• Strong Lead Generation skills
• Excellent communication skills
• Strong problem-solving and negotiation skills
• Ability to build and maintain relationships with clients
• Experience with Corporate and Government customers
• Experience in the telecom industry is a plus
• Willing to travel to client sites as required; able to work outside standard business hours
• Must be residing at Cagayan De Oro
• Willing to relocate in any area: Cagayan De Oro

Job Type: Full-time

Benefits:

• Health insurance upon regularization
• Opportunities for promotion
• Promotion to permanent employee

Schedule:

• 8 hour shift

Supplemental pay types:

• 13th month salary
• Overtime pay

Interested candidates must send your updated resume to [email protected]. If you have any questions/concerns, don't hesitate to contact me at 09274755077 (Globe/Viber).