Team Manager (Banking and Insurance Industry) - Davao

QUALIFICATIONS:

• At least 3 years of experience as an Operations Team Leader.
• Minimum 1-2 years of experience as a Team Leader in US Banking Finance Services and Insurance (BPO)
• Qualifications & Requirements Education: at least 2nd year college (HS Graduate Old curriculum)

Knowledge, Skills, Abilities & Other Characteristics

• Must be able to demonstrate leadership, oral, written, presentation and analytical skills at the supervisory level.
• Proficient personal computer skills including Microsoft Office.
• Excellent interpersonal, written, and oral communication skills.
• Ability to multi-task and meet critical deadlines.
• Ability to identify and promote continuous improvement.
• Ability to understand and execute policies and procedures.

RESPONSIBILITIES:

• Responsible for hiring, training, retaining, and developing their respective team members.
• Responsible to lead the effective and profitable results for their team.
• Administers company policies, best practices and standard operating procedures to facilitate performance that exceeds client expectations.
• Provides the thought leadership and innovation necessary for continuous improvement while ensuring a positive work environment.
• Active role model demonstrating pride and ownership as a leader of the organization.

More info:

• Work Arrangement: Onsite
• Site: Luisa Building One Matina I.T. Park McArthur Highway Matina, Davao City
• Shift: Graveyard, Shifting