Team Leader/Supervisor

SPLACE BPO


Date: 2 weeks ago
City: Davao
Contract type: Full time
About The Job Team Leader/Supervisor

We are currently seeking a highly motivated and experienced individual to join our team as a Team Leader/Supervisor.

Qualifications

  • At least 2 years of Leadership Experience
  • Background in CSR/TSR/Outbound/Back Office Support
  • Excellent Communications Skills
  • Excellent Coaching and Problem-Solving Skills
  • Detail Oriented
  • Willing to work on site

Responsibilities

  • Create an inspiring team environment with an open communication culture.
  • Set clear team goals.
  • Delegate tasks and set deadlines.
  • Oversee day-to-day operation.
  • Monitor team performance and report on metrics.
  • Motivate team members.
  • Discover training needs and provide coaching.
  • Listen to team members feedback and resolve any issues or conflicts.
  • Recognize high performance and reward accomplishments.
  • Encourage creativity and risk-taking.

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