Teacher Order Coordinator | Remote Set Up
EDGE Tutor International
Date: 3 weeks ago
City: Remote
Contract type: Full time
Remote
About Edge Tutor
Are you passionate about supporting Filipino teachers? Our mission is to provide thousands of Filipino teachers with fulfilling careers, allowing them to work from home, earn higher income, advance professionally, and make a real impact on their students' lives.
Responsibilities
Teacher Fulfillment: Ensure timely and accurate fulfillment of monthly teacher orders across all assigned accounts.
Recruitment of Existing Tutors: Evaluate the expertise and availability of active tutors and strategically assign them to different client accounts to optimize teaching utilization and support recruitment goals.
Timely Submission of Teacher Requirements: Coordinate and ensure the timely preparation, quality review, and submission of teacher CVs, edited intro videos, and lesson demonstration videos based on client specifications.
Continuous Improvement: Gather feedback from trainers, teachers, and account managers to identify gaps and continuously improve training processes.
Cross-Functional Collaboration: Work closely with recruiters, account managers, curriculum teams, instructional designers, and education technology specialists to streamline training and onboarding processes.
Reporting: Track and report key performance metrics, including training output, teacher pass rates, and speed to endorsement. Present findings with clear recommendations to leadership.
Assist the Teacher Order Manager in the following as needed:
Client Alignment: Partner with Account Managers to clarify client requirements and ensure recruiter and trainer preparation and outputs are fully aligned with client standards.
Trainer Oversight: Manage trainer workloads, facilitate efficient scheduling, and oversee demo preparation, lesson walkthroughs, and onboarding of new teachers.
Training Quality Review: Evaluate teaching demonstrations, lesson materials, intro videos/photos, and assessments for clarity, quality, and alignment with client rubrics.
Qualifications
At least 2 years of experience in operations, recruitment coordination, or education-related project management
Proven experience managing end-to-end processes and working with cross-functional teams
Background in teacher operations, education management, or training coordination is a plus
Strong organizational and time management skills with the ability to meet tight deadlines
Proficient in using productivity tools such as Google Workspace (especially Google Sheets) and LMS platform.
Excellent written and verbal communication skills
Analytical mindset with the ability to track, interpret, and report on performance data
Demonstrated ability to work independently, take initiative, and drive process improvements
Work Setup And Requirements
Are you passionate about supporting Filipino teachers? Our mission is to provide thousands of Filipino teachers with fulfilling careers, allowing them to work from home, earn higher income, advance professionally, and make a real impact on their students' lives.
Responsibilities
Teacher Fulfillment: Ensure timely and accurate fulfillment of monthly teacher orders across all assigned accounts.
Recruitment of Existing Tutors: Evaluate the expertise and availability of active tutors and strategically assign them to different client accounts to optimize teaching utilization and support recruitment goals.
Timely Submission of Teacher Requirements: Coordinate and ensure the timely preparation, quality review, and submission of teacher CVs, edited intro videos, and lesson demonstration videos based on client specifications.
Continuous Improvement: Gather feedback from trainers, teachers, and account managers to identify gaps and continuously improve training processes.
Cross-Functional Collaboration: Work closely with recruiters, account managers, curriculum teams, instructional designers, and education technology specialists to streamline training and onboarding processes.
Reporting: Track and report key performance metrics, including training output, teacher pass rates, and speed to endorsement. Present findings with clear recommendations to leadership.
Assist the Teacher Order Manager in the following as needed:
Client Alignment: Partner with Account Managers to clarify client requirements and ensure recruiter and trainer preparation and outputs are fully aligned with client standards.
Trainer Oversight: Manage trainer workloads, facilitate efficient scheduling, and oversee demo preparation, lesson walkthroughs, and onboarding of new teachers.
Training Quality Review: Evaluate teaching demonstrations, lesson materials, intro videos/photos, and assessments for clarity, quality, and alignment with client rubrics.
Qualifications
At least 2 years of experience in operations, recruitment coordination, or education-related project management
Proven experience managing end-to-end processes and working with cross-functional teams
Background in teacher operations, education management, or training coordination is a plus
Strong organizational and time management skills with the ability to meet tight deadlines
Proficient in using productivity tools such as Google Workspace (especially Google Sheets) and LMS platform.
Excellent written and verbal communication skills
Analytical mindset with the ability to track, interpret, and report on performance data
Demonstrated ability to work independently, take initiative, and drive process improvements
Work Setup And Requirements
- Schedule: Mid-shift, starting at 12 NN or 1 PM PHT; flexibility required
- Workdays: Five-day workweek with two rest days
- Location: Fully remote, with preference for candidates based in NCR+ for monthly leadership meetings
- Internet: Minimum 25 Mbps with backup connection
- Power: Backup power supply for at least 8 hours
- Processor: Intel i5 (10th gen), Ryzen 5, or Apple M1 and above
- RAM: Minimum 8 GB
- OS: Windows 10/11 (64-bit) or macOS 11 (Big Sur) and above
- Work-from-anywhere flexibility
- 30 paid vacation days per year
- Guaranteed 13th-month pay
- Comprehensive health plan for you and one dependent, effective after 30 days
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