Talent Development Consultant

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Under limited supervision, participates in all stages of project work to plan, implement and/or coordinate development related projects while partnering closely with colleagues across the team and throughout HR. Manages and prepares communications, project plans and training documentation.

Essential Functions

• Identifies, plans, implements and supports assigned projects in support of the organization’s strategy and goals, partnering with the enterprise talent development team and local leadership.
• Anticipates barriers, obstacles and issues that may arise and proposes and implements solutions in alignment with the enterprise talent development strategy.
• Consults with clients to understand underlying issues and causes, and leverages enterprise content to meet client's needs.
• Builds and proposes a solution that may combine change management with training utilizing appropriate internal or external resources, and sees plan through to completion.
• Coordinates and facilitates general and specific training programs and provides ongoing coaching and feedback to support skill building.
• Creates and manages project and development plans, holding people accountable to deliverables, coordinating meetings, foreseeing and escalating issues in a timely manner, and proposing efficiencies.
• Manages and prepares communications, including PowerPoint presentations, and training documentation.
• Partners with colleagues in HR to coordinate and drive initiatives, and with clients as appropriate to analyze needs and recommend solutions.
• Involves senior members of the team and or manager if additional support/assistance is needed.

Qualifications

• Bachelor’s degree in Human Resources, Business or related field or equivalent experience
• With minimum of 5 years of experience in facilitating training workshops and group discussions, as well as in designing and delivering training programs and adult learning sessions, preferably within the BPO, financial services, or retirement insurance industries.
• With experience in facilitating behavioral and leadership training
• Certifications on training and/or Organizational Development preferred
• Demonstrated success in developing and delivering training workshops
• Strong interpersonal, written and verbal communication skills; excellent presentation skills
• Strong analytical skills with ability to think through implications Innovative, creative, motivated self-starter who enjoys working in a fast paced, rapidly changing environment
• Ability to work well independently and collaboratively with on-site and remote team members.
• Ability to work 9:00 p.m. PHT - 6:00 a.m. PHT

Normal office working conditions. This job operates in a professional office environment. This role routinely uses standard office equipment such as but not limited to; computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. Many duties will be done while sitting at a desk and working on a computer. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.