Talent Connect TIKTOK - Shaw 2025
Concentrix
Date: 3 weeks ago
City: Mandaluyong City
Contract type: Full time
Job Title:
Talent Connect TIKTOK - Shaw 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Int
Job Title:
Polish speaking Customer Service Representative
Job Description
We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in the retail industry. Join our team of #GameChangers in Athens and bring out your communications skills
Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Polish. We are bringing Customer Service Representatives on board for our clients.
What You’ll Be Doing At Concentrix
Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.
Concentrix Hellas is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Location:
GRC Athens - Minwos 10-16
Language Requirements:
English, Polish (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
R1544398
Talent Connect TIKTOK - Shaw 2025
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Int
Job Title:
Polish speaking Customer Service Representative
Job Description
We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in the retail industry. Join our team of #GameChangers in Athens and bring out your communications skills
Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Polish. We are bringing Customer Service Representatives on board for our clients.
What You’ll Be Doing At Concentrix
- Manage inbound calls, emails, or live chats
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team targets and call handling quotas
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Proven customer support experience or experience as a client service representative
- Fluent in Polish
- Good level of English
- Strong focus on customer needs and understanding of how customers can behave
- Strong communication, problem-solving and active listening skills
- Strong written skills
- Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
- Sense of ownership and pride in your performance and its impact on the company’s success
- Indefinite contract
- Competitive remuneration package (14 Salaries)
- Opportunities for international Career through our International Mobility program
- A challenging working environment
- Employee events
- Private health insurance + Dental Care
- 3 euros meal voucher in Up Hellas card per working day
- Up to 10% monthly performance bonus
- Free gym and other well-being activities
- Enjoy with your co-workers your lunch break at our new Restaurant
Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.
Concentrix Hellas is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Location:
GRC Athens - Minwos 10-16
Language Requirements:
English, Polish (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
R1544398
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