Talent Aquisition Team Lead & QA
Cognizant
Date: 1 week ago
City: Taguig
Contract type: Full time
Job Summary
The Talent Acquisition Specialist will play a pivotal role in sourcing attracting and hiring top talent for our organization. With a focus on utilizing advanced Excel and Bamboo HR systems the candidate will ensure a seamless recruitment process. This hybrid role requires a strategic thinker who can contribute to the companys growth and innovation especially within the Research and Development domain.
Responsibilities
Manage a team of Talent Acquisition Recruitment Admin activities and HR Employee Data Management employee HR queries HR Workflow transactions ER related actions Employee data Changes Transfers Exits and Absences
Strong experience with HCM systems Bamboo Workday and workflow tools ServiceNow
Domain expertise and ability to train or mentor a team of HR Helpdesk advisors
Excellent Communication Skills
Lead and Deliver day to day operations SLA and KPI management Metrics management BOI
Creating and maintaining SOP and process documentation
Implementation of HR initiatives to support business through a team of HR Advisors and Specialist with an aim to improve employee experience and overall engagement
Lead and support the HR transformation projects within SSC Process standardization automation with a goal of consolidating service offerings and best in class employee experience
Stakeholder Management Setup a governance framework and lead discussions with key stakeholders
Setup quality framework and governance mechanism to maintain accuracy of data input
Transition Management Effectively support transition of work within SSC with minimal challenges
Manage escalations from business and implement measures or controls in place to mitigate impact on delivery operations
Mentor the team provide training and conduct performance evaluation.
Monitor team performance and develop reports or dashboard for customer and management.
Review customer feedback and create an improvement mechanism for seamless operations
The Talent Acquisition Specialist will play a pivotal role in sourcing attracting and hiring top talent for our organization. With a focus on utilizing advanced Excel and Bamboo HR systems the candidate will ensure a seamless recruitment process. This hybrid role requires a strategic thinker who can contribute to the companys growth and innovation especially within the Research and Development domain.
Responsibilities
Manage a team of Talent Acquisition Recruitment Admin activities and HR Employee Data Management employee HR queries HR Workflow transactions ER related actions Employee data Changes Transfers Exits and Absences
Strong experience with HCM systems Bamboo Workday and workflow tools ServiceNow
Domain expertise and ability to train or mentor a team of HR Helpdesk advisors
Excellent Communication Skills
Lead and Deliver day to day operations SLA and KPI management Metrics management BOI
Creating and maintaining SOP and process documentation
Implementation of HR initiatives to support business through a team of HR Advisors and Specialist with an aim to improve employee experience and overall engagement
Lead and support the HR transformation projects within SSC Process standardization automation with a goal of consolidating service offerings and best in class employee experience
Stakeholder Management Setup a governance framework and lead discussions with key stakeholders
Setup quality framework and governance mechanism to maintain accuracy of data input
Transition Management Effectively support transition of work within SSC with minimal challenges
Manage escalations from business and implement measures or controls in place to mitigate impact on delivery operations
Mentor the team provide training and conduct performance evaluation.
Monitor team performance and develop reports or dashboard for customer and management.
Review customer feedback and create an improvement mechanism for seamless operations
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