System Administrator (Monitoring Admin) - Work from Home

itm8


Date: 1 week ago
City: Dumaguete
Contract type: Full time
Remote
Required Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
  • Proven experience administering a large-scale monitoring solution in a distributed network environment.
  • Hands-on experience with LogicMonitor or similar infrastructure monitoring platforms such as Zabbix, PRTG, SolarWinds, Datadog.
  • Strong understanding of IT infrastructure components, including servers, networking, storage, and cloud technologies.
  • Strong understanding of IT infrastructure components, including servers, networking, storage, and cloud technologies.
  • Familiarity with key protocols such as SNMP, API, WMI, WinRM, and Syslog.
  • Good English communication skills, both spoken and written.
  • Willing to work on shifting schedules.

Preferred Qualifications:

  • Experience working in a Managed Service Provider (MSP) environment.
  • Experience with large-scale tool migration projects.
  • Knowledge of CI/CD pipelines and DevOps best practices.
  • Operational experience with Windows, Linux, or network equipment.
  • Experience with application performance monitoring.

Additional Skills:

  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.
  • Ability to work in a dynamic, fast-paced environment with a global team.
  • Skilled at quickly understanding and managing complex installation processes.

Key Responsibilities:

  • Engage in configuration, administration, and troubleshooting of monitoring solutions, particularly in agentless environments (preferably LogicMonitor).
  • Monitor, analyze, and optimize IT infrastructure, including servers, networks, storage, and cloud environments.
  • Respond to alerts and incidents at the 3rd level, ensuring timely resolution and minimal downtime.
  • Develop and maintain scripts using PowerShell for automation and monitoring enhancements (Groovy scripting experience is a plus).
  • Utilize protocols such as SNMP, API, WMI, WinRM, and Syslog to enhance monitoring capabilities.
  • Implement and maintain application monitoring strategies to ensure optimal performance and availability.

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