System Administrator (Azure)

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role And Responsibilities

An Infrastructure Specialist for the Azure Platform is a highly skilled professional responsible for managing and implementing Azure-based infrastructure solutions according to established designs. This role ensures that infrastructure is scalable, reliable, and secure. The specialist has deep proficiency in Azure services, including Azure Virtual Machines, Azure Storage, Azure Virtual Networks, and Azure SQL Database, along with expertise in Windows and VMware environments.

Responsibilities include setting up, configuring, and managing Azure Virtual Machines, storage solutions, networking, and databases to effectively support business applications. The specialist implements and oversees essential Azure resources such as Virtual Networks, Load Balancers, and Application Gateways to ensure smooth operations. They continuously monitor Azure infrastructure, troubleshoot issues, and maintain high availability (HA) and disaster recovery (DR) configurations to ensure reliable performance.

The specialist applies and enforces security measures to ensure Azure infrastructure complies with organizational policies and industry regulations. They optimize Azure costs by right-sizing resources, developing cost-effective solutions, and monitoring usage patterns. Collaboration with IT teams is key to implementing and integrating Azure infrastructure solutions based on existing designs.

Experience with DevOps practices, such as continuous integration and continuous deployment (CI/CD), is required. The specialist should be skilled in using automation tools like Azure Automation, Terraform, and Ansible to automate and streamline processes. Experience with cloud migration projects, including implementation and execution, is also necessary. Proficiency in managing Kubernetes clusters through Azure Kubernetes Service (AKS) is crucial for effective container orchestration and scaling.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Ensure System performance, reliability, and system security.
• Monitor and Maintain the AVD platform and its respective support and admin servers.
• Conduct Capacity planning aligned with business demands and resources.
• Adhere to security and compliance guidelines and requirements.
• Perform System Patching, System Tuning and Performance Improvement.
• Troubleshoot and resolve Complex System Issues.
• Provide L1.5 support to help resolve incidents, escalation, and service requests.
• If issues can’t be resolved, escalate to appropriate Synapxe L2 Support Team.
• Conduct RCA for Escalated Severity 1 and Severity 2 issues.
• Provide Technical Guidance and support to team members.
• Support Audit and Risk Assessment BAU Day 2 Projects.