Supply Chain Operations Manager

Job Title: Operations Manager (Supply Planning Focus)

Contractor Fee: $2,000 - $2,800/month (USD)

Work Arrangement: Remote

Engagement Type: Independent Contractor

Commitment: Full-time (Approx. 40 hours/week), Project-Based (4–6 months)

Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

About This Role:

We’re looking for an experienced and detail-oriented Operations Manager to support one of our trusted clients during a key paternity leave coverage period. This project-based, 4–6 month contract role is a great opportunity to work closely with a values-driven wellness brand. If you thrive in planning, purchasing, and inventory workflows—especially in more complex operational environments—you’ll make a real impact while enjoying a fully remote setup.

Key Responsibilities:

• Oversee supply planning processes (raw materials, packaging, production, and assembly builds)
• Maintain and update Excel-based inventory and supply planning trackers
• Conduct end-of-month inventory reconciliations across warehouses and suppliers
• Coordinate pick-up requests with the Logistics team
• Assist in managing forecast vs. inventory reports
• Raise purchase orders via NetSuite
• Process item receipts and monitor supplier deliveries
• Manage assembly build processes in ERP
• Support data updates and process improvements in inventory systems
• Communicate regularly with cross-functional teams for operational alignment

Software/Platforms/Tools:

• NetSuite (ERP)
• Microsoft Excel (INDEX, VLOOKUP, pivot tables)
• Slack
• Google Workspace
• Project Management Tools

Qualifications:

• At least 3-5 years of freelancing experience
• Proven experience in supply chain or operations management
• Strong knowledge of inventory control and supply planning
• Comfortable working with ERP systems (preferably NetSuite)
• Proficient in Excel formulas and data handling
• Familiar with coordinating across logistics and supplier networks
• Strong communication and documentation skills
• Highly organized, with strong attention to detail
• Self-motivated and proactive in problem-solving
• Able to work with partial overlap in Australian time zones

Shift Schedule:

• Monday to Friday, 9:00 AM – 5:00 PM AEST (Sydney time)