Supervisor - Conflicts Management (Hybrid)
Comercial Navero y Elvira Pol. Ind. Postuero - Nave 7-8
Date: 2 weeks ago
City: Taguig
Contract type: Full time
Supervisor Conflicts Management
Permanent | Full-Time | Manila (Hybrid)
Take the next step in your leadership career with a global operations team.
About The Opportunity
We are currently seeking a dedicated and experienced Supervisor Conflicts Management to join our high-performing Business Services team. Based in Manila, this role plays a critical part in overseeing day-to-day operations, supporting team performance, and ensuring consistent delivery of service across global offices.
If you enjoy leading teams, improving processes, and working in a fast-paced, collaborative environment, this is the perfect opportunity for you.
Key Responsibilities
Permanent | Full-Time | Manila (Hybrid)
Take the next step in your leadership career with a global operations team.
About The Opportunity
We are currently seeking a dedicated and experienced Supervisor Conflicts Management to join our high-performing Business Services team. Based in Manila, this role plays a critical part in overseeing day-to-day operations, supporting team performance, and ensuring consistent delivery of service across global offices.
If you enjoy leading teams, improving processes, and working in a fast-paced, collaborative environment, this is the perfect opportunity for you.
Key Responsibilities
- Oversee and manage the Conflicts Management Request queue in line with service level expectations
- Provide support and guidance to the team on conflicts of interest and technical queries
- Collaborate with global leaders and stakeholders to ensure smooth service delivery
- Facilitate regular team meetings, performance reviews, and development plans
- Monitor team goals and contribute to performance tracking and reporting
- Manage HR-related tasks including leave requests, data entry, and evaluation processes
- Bachelor's degree required
- Experience in conflicts of interest, compliance, or legal/professional services is preferred
- Prior leadership or supervisory experience, ideally within a shared services or multinational environment
- Strong understanding of SLA and KPI-driven performance management
- Excellent problem-solving, communication, and organizational skills
- A balanced leadership approach that promotes both results and team wellbeing
- Exposure to a global business environment
- Opportunity to grow within a structured and supportive team
- Hybrid working arrangement with flexibility
- A collaborative culture that values continuous improvement and innovation
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