Student Enrollment Assistant
Eastvantage
Date: 3 weeks ago
City: Pasig City
Contract type: Full time
We're Hiring: Student Enrollment Assistant!
We are seeking a dedicated and detail-oriented Student Enrollment Assistant to support our student admissions and enrollment processes. The ideal candidate will have excellent communication skills, experience in student services, and a passion for helping students achieve their educational goals.
Location: Pasig, Philippines
Work Mode: Flexible office & remote
Role: Student Enrollment Assistant
What You'll Do
Providing excellent customer service though the different communication platformsMake targeted outbound calls to student applicants to maximize student confirmations and enrolments.
Providing excellent customer service though the different communication platforms
To maintain and provide information on all aspects of the application and enrolment process to student applicants.
Responding to enquiries and assisting students primarily via telephone, email, and chat. Adhere to pre-agreed service level commitments.
Maintain data integrity protocols, ensuring it is consistently and accurately recorded.
Undertake such other duties as may from time to time be required, as commensurate with the role and the needs of the business
What We're Looking For
With at least 2-3 years of experience in the BPO Industry
Knowledge on data privacy and GDPR is a plus but not a requirement
Strong organizational ability in a fast-paced environment
Proficiency in student information systemsStrong interpersonal and communication skills, including excellent written and verbal
Customer service-oriented mindsetAbility to multitask, prioritize, and remain calm under pressure.
Attention to detail and accuracyAbility to multitask, prioritize, and remain calm under pressure.
Ready to help students succeed? Apply now and join our team!
We are seeking a dedicated and detail-oriented Student Enrollment Assistant to support our student admissions and enrollment processes. The ideal candidate will have excellent communication skills, experience in student services, and a passion for helping students achieve their educational goals.
Location: Pasig, Philippines
Work Mode: Flexible office & remote
Role: Student Enrollment Assistant
What You'll Do
Providing excellent customer service though the different communication platformsMake targeted outbound calls to student applicants to maximize student confirmations and enrolments.
Providing excellent customer service though the different communication platforms
To maintain and provide information on all aspects of the application and enrolment process to student applicants.
Responding to enquiries and assisting students primarily via telephone, email, and chat. Adhere to pre-agreed service level commitments.
Maintain data integrity protocols, ensuring it is consistently and accurately recorded.
Undertake such other duties as may from time to time be required, as commensurate with the role and the needs of the business
What We're Looking For
With at least 2-3 years of experience in the BPO Industry
Knowledge on data privacy and GDPR is a plus but not a requirement
Strong organizational ability in a fast-paced environment
Proficiency in student information systemsStrong interpersonal and communication skills, including excellent written and verbal
Customer service-oriented mindsetAbility to multitask, prioritize, and remain calm under pressure.
Attention to detail and accuracyAbility to multitask, prioritize, and remain calm under pressure.
Ready to help students succeed? Apply now and join our team!
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