Student Enrollment Assistant
TapTalent.ai
Date: 3 days ago
City: Pasig City
Contract type: Full time
We're Hiring: Student Enrollment Assistant!
We are looking for a dedicated and detail-oriented Student Enrollment Assistant to join our team in Pasig, Philippines. The ideal candidate will have at least 2 years of experience in customer service industry.
Location: Pasig, Philippines
Work Mode: Work From Office
Role: Student Enrollment Assistant
Responsibilities And Duties
We are looking for a dedicated and detail-oriented Student Enrollment Assistant to join our team in Pasig, Philippines. The ideal candidate will have at least 2 years of experience in customer service industry.
Location: Pasig, Philippines
Work Mode: Work From Office
Role: Student Enrollment Assistant
Responsibilities And Duties
- Make targeted outbound calls to student applicants to maximize student confirmations and enrolments.
- Providing excellent customer service though the different communication platforms.
- Tomaintainand provide information on all aspects of the application and enrolment process to student applicants.
- Responding to enquiries andassistingstudents primarily via telephone, email, and chat. Adhere to pre-agreed service level commitments.
- Maintaindata integrity protocols, ensuring it is consistently and accurately recorded.
- Undertake such other duties as may from time to time berequired, ascommensuratewith the role and the needs of the business
- With at least 2 years of experience in the BPO Industry
- Knowledge on data privacy and GDPR is a plus but not a requirement.
- Customer service oriented and Strong organizational ability in a fast-paced environment
- Strong interpersonal and communication skills, including excellent written and verbal.
- Ability to multitask, prioritize, and remain calm under pressure.
- Reliable, self-motivated, flexible.
- Strong attention to details.
- Proficient in working with MS word, Excel, and Power point
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