Strategic Partner Management (Contract Management)

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Strategic Partner Manager plays a critical role in transforming Globe’s partner engagement model into a proactive and strategic function. This role focuses on aligning vendor capabilities with business transformation priorities, managing contractual risk, and ensuring high-performance delivery through strategic collaboration across internal and external stakeholders.

Strategic Vendor Management

• Reframe partner management from reactive monitoring to strategic co-ownership.
• Align partner capabilities and commitments with Globe’s transformation priorities and delivery expectations.
  
  
  

Partnership Strategy & Rationalization

• Lead segmentation and rationalization of the partner ecosystem.
• Support long-term strategic partnerships while ensuring flexibility and cost-effectiveness.
  
  
  

Contract Lifecycle & Commercial Risk Management

• Track contract milestones, renewals, and expansions with visibility into risks and dependencies.
• Strengthen contract discipline and surface renewal risks and renegotiation opportunities early.
  
  
  

Internal Collaboration & Alignment

• Act as a key coordination point across ISG, Legal, Procurement, Finance, and Business Units.
• Ensure contract and partner structures remain aligned to Globe’s evolving delivery and sourcing models.
  
  
  

Performance Monitoring & Escalation

• Participate in formal partner performance reviews and escalation mechanisms.
• Monitor vendor health and flag issues or risks requiring executive action.
  
  
  

Core Deliverables

• Partner Value Scorecards Regularly updated performance dashboards tracking SLA compliance, innovation delivery, and value realization.
• Regular/Quarterly Strategic Partner Briefs Insight packs for CIO, Strategy, and Domain leads showing partner performance, contract movements, risks, and opportunities.
• Partner Segmentation and Rationalization Plan A working model categorizing vendors by strategic value, performance, and cost alignment, with recommendations for action.
• Contract & Renewal Milestone Tracker Dashboard of key contract dates and dependencies, tied to action plans for renegotiation, transition, or extension.
• Vendor Performance Database & Governance Logs Central repository of performance data, meeting notes, escalations, and key decisions to support structured governance.
  
  
  

Hiring Requirements

Educational Background

• Bachelor's Degree in preferred fields: Business Administration, Supply Chain Management, Information Technology, or related disciplines.
  
  
  

Work Experience

• Strategic Vendor Management: 7+ years of experience in vendor management, procurement, or strategic sourcing roles, preferably in the telecommunications or technology sector.
• Contract Lifecycle Management: Hands-on experience in managing contract lifecycles, including renewals, renegotiations, and risk assessment.
• Cross-Functional Collaboration: Proven track record of working with diverse teams, including Legal, Procurement, Finance, and Operations, to align partner structures with business needs.
• Performance Monitoring & Governance: 5+ years of experience in vendor performance tracking and governance frameworks, including SLA compliance and issue escalation.
• Leadership in Strategic Planning: Demonstrated ability to lead partnership rationalization, segmentation, and ecosystem optimization initiatives.
  
  
  

Must-Have Skills

• Analytical Skills: Ability to develop actionable insights from vendor performance data, governance logs, and partner value scorecards.
• Commercial Acumen: Expertise in assessing commercial risks and opportunities tied to contract dependencies and milestones.
• Project Management: Experience in managing multiple contracts and vendor relationships simultaneously.
  
  
  

Nice-to-Have Skills

• Technical Knowledge: Familiarity with technology-enabled sourcing models and trends in telecommunications.
• Negotiation Expertise: Skilled in negotiating contract terms that align with organizational goals and ensure cost-effectiveness.
• Strategic Communication: Experience in preparing and presenting insights to senior leadership, including quarterly briefs and strategic dashboards.
  
  
  

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.