Store Supervisor/Assistant Supervisor (Ayala Center Cebu)

Shangri-La Mactan, CebuNestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.The well-loved...

Job Description:A Trainer is responsible for facilitating learning and development programs to enhance the skills, knowledge, and performance of employees within an organization. Trainers use various instructional techniques to ensure that participants acquire the required competencies to meet organizational goals and objectives.Key Responsibilities:1. Training Program DevelopmentCollaborate with instructional designers or subject matter experts to create and update training materials.Adapt training...

Key Responsibilities:Perform day-to-day QA evaluations and all related processes, ensuring alignment with quality standards and business goals.Act as backup for the QA Manager for Business Continuity purposes.Deliver insights and process recommendations based on QA findings; work closely with Operations to communicate trends and corrective actions.Support and facilitate Triad Coaching and GROW-based Coaching for frontline leaders and agents.Lead, coach, and develop...