Store Clerk (Manila and Cebu)

The Church of Jesus Christ of Latter-day Saints


Date: 3 weeks ago
City: Cebu City
Contract type: Full time
Job Description

This position helps make gospel teachings, resources,or services accessible to all in a simple and affordable way.

  • Incumbents provide high quality customer service which routinely requires product knowledge to assist customers.
  • Responds to customer questions regarding curriculum, proper fitting of clothing or issues of similar complexity.
  • Incumbents possess cashiering skills coupled with product knowledge acquired on the job.
  • Product knowledge is generally acquired during a brief learning period of approximately one to three months.
  • As new products are added to inventory, incumbents are expected to develop understanding of contents and/or properties to adequately serve customers.
  • May provide personal-fitting services to patrons at Beehive Clothing Distribution Centers.
  • May perform some housekeeping duties to ensure the facility, equipment and storage areas are in good condition.

Responsibilities

  • Assists the store manager sure that the store is attractively displayed, well presented, that adequate inventory is on the shelf, and proper layout facilitates traffic management; face to face interaction with customers to resolve more critical customer service concerns.
  • Implement continuous improvement programs in all areas of responsibility to include stock, merchandising and staff training.
  • Assures that inventory on the floor is adequate to meet customer needs by overseeing store operations, using reports, and observation.
  • Reviewing key operating indicators, ensuring profitable operation.
  • Assists in ordering and replenishment to ensure proper in stock levels.
  • Responsible to motivate others to provide a great customer service.
  • Provide training and development for the center's staff, including employees, church service missionaries and volunteers.
  • Assist with scheduling and delegation of tasks.
  • Provides feedback and coaching as necessary for individual performance.
  • Assists manager in meeting financial goals for sales, payroll, and other expenses.

Qualifications

  • Can start on November 1
  • Two years post high school education
  • Minimum of 3 years' experience in business, retail sales, or equivalent combination of education and experience
  • Functional computer knowledge with Word, Excel, e-mail, or related programs
  • Excellent interpersonal skills (i.e. ability to lead, delegate and direct the work of others)
  • Excellent written and verbal communication skills
  • Ability to work with minimal supervision

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