Sr. HR Business Partner, Field - CS - HR

Description

As the Sr. HR Business Partner, you will be responsible for the development of new programs that ensure adoption of Leadership Principals and values, across the site. You will also operate as the trusted partner to the Sr. Site leader and take an active role in developing coaching relationships along with developing the site leadership team. You will assist with the onboarding of senior leaders to site, ensuring that their onboarding and introduction to Amazon is effective and assimilates our Leadership Principals.

Organizational Development And Planning

In this role, you will apply your deep business knowledge to inform long-term business decisions and priorities for your sites. You will partner with the business to drive the people strategy in context of the broader Worldwide CS Amazon strategy. You will partner with senior teams to lead the organization design and talent strategy to optimize business objectives, talent acquisition activity, organization capability, communication plans and succession planning. You will also be responsible for setting the site HR strategy and goals integrating wider CS Philippines HR priorities.

Organizational Health

You will engage with leaders in order to address workplace environment, team and employee engagement, retention issues, identify projects, programs and workplace systems to remedy. You will be able to identify larger risks with complex or sensitive investigations and engage legal counsel as needed. You will set strategy for compliance initiatives, directing change management as required.

Talent Management & Development

As the Sr. HR Business partner, you will partner with leaders to evaluate Talent Management metrics relative to the site, You will develop a talent strategy for your respective site utilizing critical roles, top talent movement, forward looking promotions and succession planning. You would also collaborate with the business on compensation and benefits to ensure total rewards programs continuing to effectively attract and retain employees. You will foster a culture of Leaders developing Leaders, drive development of Sr. leaders and help define success metrics across levels.

People Management

You will demonstrate the ability to attract senior talent from multiple functions from inside and outside of Amazon. You will be required to teach others how to determine the performance and leadership bar, facilitate understanding of broader organizational tenets and strategic goals for department. You will audit site goals to ensure alignment against broader Philippines and worldwide CS goals, remaining accountable for your own team’s performance against goals. You will be required to set high performance standards for your team, consistently challenging the bar and performance as well as effectively planning and advocating for people within your teams.

People Strategy

You will develop and communicate the CS Philippines and site vision that supports the broader organizational vision. You will ensure team culture consistently demonstrates alignment with leadership principles and visibly ties department decisions to leadership principles and tenets. You will hold overall accountability for the development and delivery of the site HR Vision and Strategy in line with country and global business objectives, leadership principals and tenets, holding all HR team members to account for their contribution and delivery.

Key job responsibilities

• Attend all senior leader staff and planning meetings; work with the PXT leadership to advise and think long-term about the strategy for India CS PXT
• Take planning meetings into action through owning global PXT team meeting agendas, delegating on behalf of the PXT leadership, and following-up on all action items
• Drive coordination and facilitation of the Philippines CS PXT Monthly Business Review
• Research and help author key narratives, including MBRs/QBRs, Strategic Planning Session Documents, and contributions to OP1/OP2 docs
• Track Philippines CS PXT goals in partnership with PXT PM Leaders
• Own Philippines CS PXT Connections analysis, reporting, and action item follow-up
• Streamline reporting for easy consumption and distill data for further deep dive and Sr. Leader follow-up
• Respond to CS data/policy/practice inquiries on behalf of the PXT Leadership
• Support additional projects, as necessary.
  
  

Basic Qualifications

• Bachelor's degree in HR related field
• 10+ years of experience leading, coaching, and mentoring direct reports and leading large HR teams with talented HR professionals
• Strong understanding of HR practices, employment laws and organizational development.
• Proven ability to use initiative in carrying out tasks
• Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions.
  
  

Ability to analyze HR processes, identify inefficiencies and lead continuous improvement projects

Change management skills

Data driven decision-making skills with proficiency in HR analytics and metrics

Preferred Qualifications

• Strong Problem-solving and strategic thinking skills
• Knowledge of lean principles and other quality management frameworks
• Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions.
• Master's degree in HR related field
  
  

Demonstrated experience in implementing process improvement using six sigma methodologies

Prior experience in managing HR projects that focus on process optimization, quality management or operational efficiency

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - AOSP - Cebu (Sizmek)

Job ID: A3024049