Specialist, Order Management (169646)

Requisition ID 169646 - Posted 10/07/2025 - Customer Service & Logistics - Philippines - National Capital Region (NCR) - Taguig - Colgate-Palmolive - No Travel - Hybrid

No Relocation Assistance Offered
Job Number #169646 - Taguig, National Capital Region (NCR), Philippines

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all
Brief introduction - Role Summary/Purpose: In this position, you will support our order fulfillment process, helping ensure that customer and distributor orders are efficiently managed from entry through invoicing. You’ll have the chance to help maintain strong service levels while contributing to initiatives that simplify workflows, increase system automation, and support ongoing improvements. Your efforts will play an important part in delivering a smooth experience for both our customers and our team
Responsibilities :

• Ensure 100% order fulfillment from entry to invoicing for all customer Purchase Orders, actively reducing order touches and increasing automation
• Lead Vendor Managed Inventory (VMI) replenishment processes for distributors, building strong relationships with internal and external partners
• Analyze order and customer data to propose and implement process improvement initiatives that increase service levels and reduce costs
• Champion and test new system requirements during upgrades (including S4 Hana migrations), collaborating closely with IT and operations teams
• Supervise third-party logistics (3PL) partners to guarantee timely and complete order-to-delivery execution
• Monitor performance metrics (KPIs), report on team achievements, and identify gaps and resolutions for continuous improvement
• Collaborates with Procurement to negotiate opportunistic costs during contract reviews. Initiates contract renewals 6-12 months before expiration

Required Qualifications :

• Bachelor’s degree in Engineering, Logistics, or a related field
• At least 2 years of experience in logistics, order management, or supply chain management
• Proficiency with SAP APO or equivalent order management systems

Preferred Qualifications :

• Consumer Goods) operations, especially in Customer Service or Logistics
• Strong leadership, collaboration, and communication skills
• Demonstrated ability to drive innovation and manage process improvements
• Experience in managing or working with customer-facing functions

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Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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