Special Project Associates (Night Shift) Cebu/Baybay Site
Dempsey Resource Management
Date: 2 weeks ago
City: Cebu City
Contract type: Full time
Job Description
This position will manage multiple projects and offer the ideal candidate the opportunity to take on
various responsibilities, depending on client needs. It requires someone with a keen eye for detail and
consistent accuracy. S/he will communicate directly with US clients.
Responsibilities
This position will manage multiple projects and offer the ideal candidate the opportunity to take on
various responsibilities, depending on client needs. It requires someone with a keen eye for detail and
consistent accuracy. S/he will communicate directly with US clients.
Responsibilities
- Direct Client communication and meeting various client demands
- Communicating with Amazon sellers via email or call
- Understanding all aspects of the projects including working with multiple departments,
- maintaining, monitoring, and summarizing project progress
- Effectively respond to client issues that arise through management reporting weekly and
- Monthly
- Updates internal tools like spreadsheets
- Recommending improvements to current processes
- Perform other related duties as assigned
- Good knowledge of how to use the computer and navigate the internet
- Strong communication skills, both verbal and in writing
- Resourceful, detail-oriented, and highly organized
- Strong multi-tasking skills and the ability to prioritize to quickly respond to clients and sellers
- Detail-oriented and highly organized
- Must be proficient in Excel functions and shortcuts
- Must be able to work with minimal supervision
- Must be adaptable and capable of observing frequent changes in internal and client procedures
- A background in customer service is a plus
- Able to work the graveyard shift
- Experience with third-party marketplaces (online commerce) is a plus
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