Shopify/ Gorgias Customer Support Agent
TalentPop App
Date: 15 hours ago
City: Davao
Contract type: Full time
Remote
WE'RE HIRING: SHOPIFY/GORGIAS CUSTOMER SUPPORT AGENT (REMOTE)
About Us
At TalentPop, we believe customer support is more than just answering questions — it’s about building real trust with every interaction. We're looking for thoughtful, friendly, and tech-savvy individuals who love helping others and want to grow their careers in a fully remote environment.
What You’ll Do
If you're experienced with Shopify and Gorgias, and excited about delivering outstanding customer experiences from home, we'd love to hear from you. Apply now and grow with a team that values your work and your well-being.
About Us
At TalentPop, we believe customer support is more than just answering questions — it’s about building real trust with every interaction. We're looking for thoughtful, friendly, and tech-savvy individuals who love helping others and want to grow their careers in a fully remote environment.
What You’ll Do
- Respond to customers via chat, email, or phone in a professional and friendly manner
- Handle inquiries related to product information, order tracking, returns, and account concerns
- Use Gorgias and Shopify to manage tickets and provide fast, accurate support
- Stay informed on product updates and support practices to ensure a consistent customer experience
- Competitive pay with annual performance-based increases
- Paid time off so you can rest and recharge
- Comprehensive health and dental insurance
- Holiday bonuses in appreciation of your hard work
- Fully remote setup — work from anywhere you're comfortable
- Opportunities to grow with us as we scale
- Excellent written and spoken English communication skills
- At least 1 year of hands-on experience with both Shopify and Gorgias
- Comfortable working independently and handling multiple conversations at once
- Empathetic, patient, and reliable when addressing customer concerns
- Team-oriented with a strong work ethic and attention to detail
- Your own computer or laptop (i5 processor or equivalent preferred)
- A stable internet connection (at least 15 Mbps upload/download speed)
If you're experienced with Shopify and Gorgias, and excited about delivering outstanding customer experiences from home, we'd love to hear from you. Apply now and grow with a team that values your work and your well-being.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Entry-Level Sales Development Rep (Call Center - Davao City)
Growth Troops,
Davao
1 week ago
Onsite Role Only | Davao City, PH | Full-Time | Sales Calls & Lead GenerationThe OpportunityLooking to break into sales? We're hiring Entry-Level SDRs to join our in-person team in Davao City. You’ll be part of a high-energy call center making outbound calls to potential clients, qualifying them, and helping drive pipeline growth.What You'll Be DoingCall leads daily and engage...
Outbound Customer Service - Team Leader
Talent Outsourcing Channel Solutions,
Davao
1 week ago
We’re Hiring: TEAM LEADERLead with purpose. Deliver results. Grow with us.Are you an experienced leader in the BPO world? We’re looking for a Team Leader who thrives in a fast-paced environment and knows how to inspire performance and build strong teams!Location: DAVAOPosition: Team Leader – Inbound AccountWork Setup: [Onsite]Salary: Competitive + Leadership BonusesQualificationsMust have at least 1 year of experience...
Inbox & Scheduling Specialist
Tavor Perry,
Davao
₱5
-
₱7
per hour
1 week ago
Role Overview:We’re hiring an Executive Virtual Assistant to directly support our CEO with key operational, communication, and administrative tasks. You’ll play a vital role in keeping things moving, staying ahead of schedules, and helping the CEO focus on what matters most. This role demands high reliability, sharp attention to detail, and the ability to handle sensitive information with professionalism.Key Responsibilities:Manage...
