Service Technician

Are you a problem-solver with a passion for hands-on work? Do you have experience in troubleshooting, repair, and providing excellent customer service?

We're looking for a dedicated Service Technician to join our growing team! As a Service Technician, you'll be responsible for diagnosing and repairing equipment, ensuring customer satisfaction, and delivering high-quality service on every job.

You'll work with a team of professionals who are committed to maintaining top-notch standards and growing within the company.

JOB DESCRIPTION:

• Carry out daily jobs as assigned by Service Manager/Service Supervisor
• Attend to customers' problems regarding Parts and Services products and perform necessary repairs.
• Apply and maintain all applicable safety standards at work.
• Follow instructions given in the scope of works in service job/quotations.
• Implement the correct working method, use the correct tool, and obey safety rules.
• Write reports on jobs done on the service Job Order form, recommend, and follow up actions including the needed spare parts, if necessary.
• Explain to customer if any follow-up or repair job needs to be done.
• Feedback to onsite Service Supervisor on required follow-up actions.
• Maintain satisfactory cleanliness at equipment and the surrounding area after service job is done.
• Ensure proper usage and maintenance of all workshop equipment and/or tools.
• Maintain service vehicle and upkeep workshop area.
• Record time spent in field and workshop activities.
• Any other tasks that maybe assigned from time to time.
  
  

QUALIFICATIONS:

• Engineering graduate or graduate of vocational courses
• Knowledgeable in computer software applications
• Willing to travel and/or be assigned to different project sites.
• More than five years of experience on heavy equipment maintenance preferably in underground or surface exploration
• Know how to interpret hydraulic, pneumatic, and electrical diagrams.
  
  

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com