Service Officer
RCBC
Date: 2 weeks ago
City: Cebu City
Contract type: Full time
Job Summary
- Ensures strict implementation and consistent compliance to the policies and procedures of the Bank, BSP/AMLA regulations and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.
- Willing to be assigned in the following locations: Taboan
- Supports the Service Manager in managing the branch operations with particular focus on vault/ATM cash level, vault operations and tellering functions.
- Ensures BC compliance to all regulatory and internal policies and procedures.
- Analyzes and executes service tasks geared towards increasing deposits, fees and revenues from bank products, Cross Selling referrals and other business initiatives.
- Responsible for managing the risk area with the goal of eliminating errors/lapses/irregularities that could result to reputational, monetary and other risks and/or possible financial losses.
- Supports the Service Manager (SM) in achieving the Business Center service standards by providing excellent service, fast turnaround time and error free processing for total client satisfaction.
- Manages and ensures that all productivity and administrative matters are within the set guidelines, policies, budgets and limits.
- Coaches and mentors Service Associates to ensure that BC associates are trained properly in accordance to expectations of Management.
- Someone with the skills to stay focused and determined through highly strenuos time, their abilities to stay organized and tolerance against stress keeps them highly motivated which results in finishing their works on time.
- At least a 4 year graduate with a degree on business or a service industry oriented course.
- With extensive knowledge in bank policies and procedures for branch operations.
- An advantage if with sales/ marketing experience in a bank.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Hygiene & Sanitation Manager
Shangri-La Group,
Cebu City
3 days ago
Shangri-La Mactan, CebuNestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.The well-loved...
Expression of Interest: Fire Protection & Buildings Hydraulic Engineers
GHD,
Cebu City
1 week ago
Job DescriptionHelp us build the future and we’ll help you build a rewarding and purposeful career.Our global network is made up of architects, designers, planners, engineers, and environmental scientists all working towards the same goal.Join a team that brings inspirational architecture, landscapes, townscapes and places to our world, and we’ll provide you unlimited space to grow.Are you a skilled Fire...
Bank Teller ( Cebu City)
Bank of the Philippine Islands (BPI),
Cebu City
1 week ago
The Bank Teller provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence.Specific Functions Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents Reviewing all check transactions...
