Service Manager
RCBC
Date: 1 day ago
City: Subic
Contract type: Full time
Job Summary
- Responsible for the overall operations of the Business Center as a servicing channel. Ensures strict implementation and consistent compliance to the policies and procedures of the bank, BSP/AMLA regulations and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction, including branch profitablity.
- Willing to be assigned in the following location: Subic
- Manages the overall ATM services of the BC-ensures ATM availability and required level of cash.
- Ensures BC compliance to regulatory and internal policies and procedures.
- Analyzes and executes Service tasks geared towards increasing deposits, fees and revenues from bank products, Cross Selling referrals and other business initiatives.
- Responsible for managing the risk area with the goal of eliminating errors/lapses/irregularities that could result to reputational, monetary and other risks and/or possible financial losses.
- Ensures all BC Personnel are consistent in providing excellent service, fast turnaround time and error free processing for total client satisfaction. Manages and ensures that all productivity and administrative matters are within the set guidelines, policies, budgets and limits.
- Leads by example and behaves as a role model to their subordinates.
- A team player who can guide and lead team through stressful times by keeping them highly motivated, able to finish their tasks accordingly and efficitenly without forgetting to make sure the team keeps up with their deadlines, helps the members of the business units in order to achieve success for the group.
- At least a 4 year graduate with a degree on business or a service industry oriented course.
- With extensive knowledge in bank policies and procedures for branch operations' an advantage if with sales/ marketing experience in a bank' with at least 5 years work experience in branch banking operations' with supervisory capacity.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Talent Attraction and Retention Specialist
AboitizPower,
Subic
4 hours ago
Job ID: 3362Location: Subic Bay Freeport ZoneCompany: Subic Enerzone CorporationDepartment: SEZC Human ResourceEmployment Type: ProbationaryWork Arrangement: On-SiteJob SummaryThe HR Talent Attraction and Retention Specialist supports the organization’s manpower and people development needs by managing end-to-end recruitment, employee onboarding, training coordination, employee relations, and HR administration. This role ensures that HR policies, programs, and benefits are implemented effectively while maintaining compliance...
Store Cashier - Subic Zambales (ZSBZ)
MR DIY Philippines,
Subic
2 weeks ago
Qualifications About the job Store Cashier - Subic Zambales (ZSBZ) Candidate must possess bachelor’s degree (on Business course or any 4 year course) Has sufficient background in cashiering, preferably with POS experience. Has the ability to provide quality customer service Trustworthy, detail-oriented and can work with minimal supervision Minimum of 1 year/s experience in a similar industry Average communication and...
EOI - HSE Officer (Subic)
CBRE Asia Pacific,
Subic
4 weeks ago
Job ID251798Posted10-Dec-2025Role typeFull-timeAreas of InterestProperty ManagementLocation(s)Subic - Zambales - PhilippinesJob Description Oversees, directs, organizes, administers, conducts and measures HSE Programs meeting or exceeding client requirements. Ensures that CBRE and Client’s HSE policies are proactively implemented and supported Ensures that all regulatory reporting is submitted in timely manner Develops, improves and implements HSE policies and procedures customized to the account Identifies...
