Service Associate (For Pooling)

RCBC


Date: 19 hours ago
City: Quezon City
Contract type: Full time
Job Summary

  • Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
  • Ensures compliance with internal policies, Banko Sentral ng Pilipinas (BSP) / Anti-Money Laundering Act (AMLA) regulations and other external regulatory rules.
  • Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
  • Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
  • Willing to be assigned in the following locations:

How will you contribute?

  • Able to ensure efficiency on par with the Business Center's Service Standards (e.g., standard line wait, service time within acceptable turn around time, error-free processing of transactions, etc.).
  • Can support in various process improvement and technology implementation on all systems being used in the branch and implements accurately in line with the prescribed policies and procedures of the bank.
  • Capable in engaging to the business center's clients and offer an excellent customer service and experience.
  • Works in a systematic manner to keep up with administrative functions delegated to him/her.

What will make you successful?

  • Graduate of any 4-year course.
  • Fresh graduates are welcome to apply.
  • An individual who is capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management in his/her work.
  • Has controlling and monitoring skills and has a sense of security awareness.
  • Empathic and can easily engage with people.
  • Highly compassionate and is committed to the organization, people and service oriented, and has concern for order, quality, and accuracy.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Online Order Support VA

TalentPop App, Quezon City
7 hours ago
Join TalentPop App as a Brand Concierge - Online Order Support VA!At TalentPop App, we partner with fast-growing online businesses to provide exceptional customer experiences that go beyond the transaction. As a Brand Concierge, you will be at the heart of delivering a premium, personalized experience to our clients' customers, ensuring every interaction reflects the brand's identity and values. If...

Relationship Manager - Business Banking

RCBC, Quezon City
19 hours ago
Job SummaryGenerate new commercial loans for the Bank, develop existing loan portfolio, quality, cross-sell the other products/services of the bank and provide professional account management to meet the its portfolio growth and profitability objectives while preserving asset quality' establish, develop and maintain a lasting and mutually beneficial relationship with customers. Market and deliver bank products and services within bounds of...

Senior Financial Analyst, Group FP&A

Manulife, Quezon City
3 days ago
Reporting To The VP, FP&A, The Senior Financial Analyst Will Work With Teams In Our Businesses And Functions To Help Support The Delivery Of Our Mandate As Efficiently As Possible, IncludingTimely, insightful information to support decision-makingEnterprise-level Financial PlanningMonthly performance management reporting and analysisKey projects to achieve our transformation goalsAd-hoc analysis for CEO and CFOPosition ResponsibilitiesProvide thorough and timely analysis and...