Service Associate

RCBC


Date: 3 weeks ago
City: Quezon City
Contract type: Full time
Job Summary

  • Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
  • Ensures compliance with internal policies, Banko Sentral ng Pilipinas (BSP) / Anti-Money Laundering Act (AMLA) regulations and other external regulatory rules.
  • Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
  • Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
  • Willing to be assigned in the following locations: Kalayaan Ave., Quezon Ave., North Ave., Teachers Village East

How will you contribute?

  • Able to ensure efficiency on par with the Business Center's Service Standards (e.g., standard line wait, service time within acceptable turn around time, error-free processing of transactions, etc.).
  • Can support in various process improvement and technology implementation on all systems being used in the branch and implements accurately in line with the prescribed policies and procedures of the bank.
  • Capable in engaging to the business center's clients and offer an excellent customer service and experience.
  • Works in a systematic manner to keep up with administrative functions delegated to him/her.

What will make you successful?

  • Graduate of any 4-year course.
  • Fresh graduates are welcome to apply.
  • An individual who is capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management in his/her work.
  • Has controlling and monitoring skills and has a sense of security awareness.
  • Empathic and can easily engage with people.
  • Highly compassionate and is committed to the organization, people and service oriented, and has concern for order, quality, and accuracy.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Procurement Assistant Manager

MR DIY Philippines, Quezon City
3 days ago
About The Job Procurement Assistant ManagerPosition: Procurement Assistant ManagerReports to: Procurement ManagerInterfaces with: Business Development / Operations Group (Construction & Maintenance)Job SummaryWe are seeking a highly motivated and experienced Procurement Assistant Manager to join our growing team. The Procurement Assistant Manager will be responsible for assisting the Procurement Manager in all aspects of procurement, including sourcing, negotiating, and purchasing products...

Customer Service Representative (One Felicity Center)

Afni, Inc., Quezon City
3 days ago
DescriptionAfni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City (One Felicity Center). In this role, you'll be using your customer interaction skills to deliver excellent customer service.RequirementsCustomer Service Qualifications:At least 12 months BPO experience handling international account. At least high school diplomaWith strong communication skills (conversational, confident, spontaneous, relational)Strong comprehension and...

Field Loan Consultant (Quezon City)

Dempsey Resource Management, Quezon City
2 weeks ago
RequirementsStrong understanding of loan products and financial regulations.Excellent communication and interpersonal skills.willing to work in Munoz Quezon City, Qmart QC, or Tandang Sora QC or Novaliches QCAbility to analyze financial information and assess creditworthiness.Valid driver's license and reliable transportation for travel.Detail-oriented with strong organizational skills.Ability to work independently and manage time effectively.Proficiency with loan processing software and Microsoft Office.High school...