Service Associate
RCBC
Date: 10 hours ago
City: Quezon City
Contract type: Full time

Job Summary
- Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
- Ensures compliance with internal policies, Banko Sentral ng Pilipinas (BSP) / Anti-Money Laundering Act (AMLA) regulations and other external regulatory rules.
- Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
- Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
- Willing to be assigned in the following locations: Kalookan BC, Malabon BC
- Able to ensure efficiency on par with the Business Center's Service Standards (e.g., standard line wait, service time within acceptable turn around time, error-free processing of transactions, etc.).
- Can support in various process improvement and technology implementation on all systems being used in the branch and implements accurately in line with the prescribed policies and procedures of the bank.
- Capable in engaging to the business center's clients and offer an excellent customer service and experience.
- Works in a systematic manner to keep up with administrative functions delegated to him/her.
- Graduate of any 4-year course.
- Fresh graduates are welcome to apply.
- An individual who is capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management in his/her work.
- Has controlling and monitoring skills and has a sense of security awareness.
- Empathic and can easily engage with people.
- Highly compassionate and is committed to the organization, people and service oriented, and has concern for order, quality, and accuracy.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Manager, Project Management
Athena,
Quezon City
4 hours ago
At Athena, we empower possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. We clear the way by pairing exceptional Philippine-based EAs with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our...

.Net Developer
IBM,
Quezon City
1 day ago
IntroductionA career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner...

Sr. Training Specialist
Manulife,
Quezon City
1 day ago
Reporting to the Manager of Learning and Development, they will design and deliver technical courses and skill-based training that align to learning and development priority of the organization.Position Responsibilities:Develop and oversee the execution of business as usual, small-scale training program.Lead or support quick wins process improvements and initiatives that will improve learning and development operations.Lead or support in conceptualization, preparation...
