Service Associate
RCBC
Date: 2 weeks ago
City: Lapu-Lapu City
Contract type: Full time

Job Summary
- Provides competent, timely and error-free over-the-counter services to customers in the Business Center. Ensures compliance with internal policies, Banko Sentral ng Pilipinas ( BSP )/ Anti-Money Laundering Act ( AMLA ) regulations and other external regulatory rules. Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures. Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
- Performs tellering, new accounts related functions, other over-the-counter functions and back room functions as required in the Branch Operations Manual, and in accordance with Bank policies and other regulatory bodies.
- Supports the Service Manager (SM) in achieving the Business Center service standards by providing excellent service, fast turnaround time and error free processing for total client satisfaction
- Attends and resolves in a quick and efficient manner customer queries and complaints including the resolution of complex complaints that cannot be resolved while clients wait.
- Graduate of 4 or more year course. A degree in a business or service industry oriented course will be an advantage.
- Ideally with one (1) year experience in Branch Operations-related work. But Fresh Graduates are welcome to apply.
- Willing to render overtime as needed
- Willing to be rotated and/or cross posted to other branches in compliance with the bank's control and service requirements.
- Acts with sense of urgency and service oriented
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Engineer II
Ultra Clean Technology,
Lapu-Lapu City
2 days ago
Essential Duties and Responsibilities:Review and ensure NOC and S.O configurations accuracyCreating and submitting Engineering Changes through Agile. Maintain sales order BOM & initiate ECO change management. Coordinate the ECOs/MCOs/DEVs/ECRs process internally. Flawless execution on tracking the implementation of ECO/ECN/ECR. Submitting Problem Report/ Supplier Problem Sheet to customer for BOM related issues (engineering-related issues). Ensuring all affected parts and BOMs are...

QUALITY ENGINEER II
onsemi,
Lapu-Lapu City
5 days ago
Job DescriptionJob Summary:Responsible and act as customer advocate, proactively drive quality improvement activities, institutionalize closed loop quality system. Actively identify the key opportunities/ gaps and drive operations team to enable good quality of products delivered to customer. Audit & highlight any process/product/equipment abnormality on documentation, material, process, products, environment to ensure full conformance to procedural requirement, standards or customer requirements...

Test Engineer(OPS,Philippines:Cebu)
Teradyne,
Lapu-Lapu City
1 week ago
Our PurposeTERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us...
