Service Associate
RCBC
Date: 3 days ago
City: Manila
Contract type: Full time
Job Summary
- Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
- Ensures compliance with internal policies, Banko Sentral ng Pilipinas (BSP) / Anti-Money Laundering Act (AMLA) regulations and other external regulatory rules.
- Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
- Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
- Willing to be assigned in the following locations: Ermita, Sta. Cruz, Binondo
- Able to ensure efficiency on par with the Business Center's Service Standards (e.g., standard line wait, service time within acceptable turn around time, error-free processing of transactions, etc.).
- Can support in various process improvement and technology implementation on all systems being used in the branch and implements accurately in line with the prescribed policies and procedures of the bank.
- Capable in engaging to the business center's clients and offer an excellent customer service and experience.
- Works in a systematic manner to keep up with administrative functions delegated to him/her.
- Graduate of any 4-year course.
- Fresh graduates are welcome to apply.
- An individual who is capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management in his/her work.
- Has controlling and monitoring skills and has a sense of security awareness.
- Empathic and can easily engage with people.
- Highly compassionate and is committed to the organization, people and service oriented, and has concern for order, quality, and accuracy.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Finance Officer
Bank of the Philippine Islands (BPI),
Manila
4 days ago
Loyalty Program Finance Officer Responsibilities Tracks, monitors and prepares reports on program financials and KPIs Execute payments and settlement process Develops program financial budget and forecasts Evaluates partnerships business case and provides recommendations Works with bank’s central finance unit and ensures compliance with accounting standards Provide financial insight and analysis to drive program performance Evaluates internal management systems, procedures, and...
MNL - Private Office Intern
Department for Business and Trade,
Manila
2 weeks ago
Main Purpose Of JobThis is a unique opportunity to work at the heart of the British Embassy with a dynamic programme of bilateral and regional activity. You will be a key member of the small team working closely for His Majesty’s Ambassador and Deputy Head of Mission to deliver the UK’s objectives on prosperity, maritime, trade, security and other matters.Roles...
MNL - Pro-Consul, AO
Department for Business and Trade,
Manila
3 weeks ago
The British Embassy in Manila is part of a global network providing a full range of consular assistance to British people in the Philippines in line with the Foreign, Commonwealth and Development Office’s (FCDO) published Consular Charter, local procedures, guidance and performance standards. The successful candidate will be working in a fast-paced and complex environment where the ability to work...