Service Associate
RCBC
Date: 3 weeks ago
City: Mandaluyong City
Contract type: Full time
Job Summary
- Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
- Ensures compliance with internal policies, Banko Sentral ng Pilipinas (BSP) / Anti-Money Laundering Act (AMLA) regulations and other external regulatory rules.
- Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
- Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
- Willing to be assigned in the following locations: Boni Avenue
- Able to ensure efficiency on par with the Business Center's Service Standards (e.g., standard line wait, service time within acceptable turn around time, error-free processing of transactions, etc.).
- Can support in various process improvement and technology implementation on all systems being used in the branch and implements accurately in line with the prescribed policies and procedures of the bank.
- Capable in engaging to the business center's clients and offer an excellent customer service and experience.
- Works in a systematic manner to keep up with administrative functions delegated to him/her.
- Graduate of any 4-year course.
- Fresh graduates are welcome to apply.
- An individual who is capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management in his/her work.
- Has controlling and monitoring skills and has a sense of security awareness.
- Empathic and can easily engage with people.
- Highly compassionate and is committed to the organization, people and service oriented, and has concern for order, quality, and accuracy.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Specialist, Business Process Management
Western Union,
Mandaluyong City
1 day ago
JR0121764 - MandaluyongSpecialist, Business Process Management – Quezon City, PhilippinesAre you ready to play a key role in overseeing business process management for Genesys Cloud X and other CSR Systems? Would you like to be a part of the great work happening in Western Union to reimagine the customer experience enabling the vision of making the cross-currency, cross-border money movement...
Senior ReactJS Developer
ERNI,
Mandaluyong City
3 days ago
Founded in 1994 and headquartered in Switzerland, ERNI is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, we're...
Architect
Jacobs,
Mandaluyong City
6 days ago
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.Your impactAt Jacobs, we’re helping our clients innovate and grow by designing, engineering, and executing the construction of their various facilities...
