Senior Salesforce Admin (Onsite - Nightshift in Mall of Asia)

MicroSourcing


Date: 2 weeks ago
City: Pasay
Contract type: Full time
Key Responsibilities

  • Salesforce Administration: Manage and maintain the Salesforce platform, including user setup, profiles, roles, permissions, and data management.
  • Customization and Configuration: Customize Salesforce to meet business requirements, including creating custom objects, fields, workflows, validation rules, and process automation.
  • Sales and Service Cloud: Leverage your expertise in Sales and Service Cloud to optimize and enhance our sales and customer service processes.
  • Data Management: Ensure data integrity and cleanliness by performing regular data audits, de-duplication, and data imports/exports.
  • User Support and Training: Provide support to end-users, troubleshoot issues, and conduct training sessions to ensure effective use of Salesforce.
  • Reporting and Dashboards: Develop and maintain reports and dashboards to provide actionable insights to stakeholders.
  • Integration: Work with third-party applications and integrations to extend the functionality of Salesforce.
  • Continuous Improvement: Stay up-to-date with Salesforce releases, features, and best practices to recommend and implement improvements.

Qualifications:

  • Experience: 6-8 years of hands-on experience as a Salesforce Administrator. Certifications: Salesforce Administrator certification is required. Additional certifications (e.g., Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant) are a plus.
  • Sales and Service Cloud: Proven experience with Sales Cloud and Service Cloud is required.
  • Technical Skills: Proficiency in Salesforce configuration, customization, and data management.
  • Experience with Apex, Visualforce, and Lightning components is a plus.

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