Senior Sales Trainer
Home Credit Philippines
Date: 1 week ago
City: Cagayan de Oro
Contract type: Full time

The Senior Sales Trainer leads regional trainers, manages sales training programs, ensures process alignment, conducts leadership training, and drives performance improvement.
About The Job
What You’ll Do:
Education and Work Experience
At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.
We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.
When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.
Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.
About The Job
What You’ll Do:
- Oversees a group of Sales Trainers assigned to a particular area/region
- Ensures the continuous productivity of his/her team and the timely completion of tasks assigned by the Head of Sales Training and other key personnel
- Conducts regular training programs including, but not limited to, Sales Assessment Programs for SAs, DSM (District Sales Manager) Training, Up-Training and Retraining sessions, and refresher training
- Creates overall training plan for the Sales Network (from SAs to RSMs)
- Taking the lead in topic/information sharing as well as knowledge calibration sessions to his/her team of Sales Trainer
- Initiates action steps to improve Sales Trainer performance
- Ensure ongoing improvement and development of the HCPH training process
- Travels to other regions/provinces to conduct training courses, field coaching if needed
- Coordinates with Head of Sales Training to provide input on nationwide training programs
- Consults with other departments and collects feedback from said departments to analyze training needs and establish training plan. Exercises initiatives and judgment in handling routine and confidential materials/inquiries
- Other jobs to be assigned by Head of Sales Training
Education and Work Experience
- Knowledge in conducting training needs analysis and diagnosis
- At least 1 year of experience in adult training or at similar position (quality assurance, academic instruction) and at least 1 year of experience in leading a team
- Knowledgeable in MS Word, Outlook, PowerPoint (MS Publisher is a plus)
- Basic to advance knowledge in MS Excel (tracking/reporting)
- Presentation design: A Senior Sales Trainer takes the lead in creating training modules which directly benefit the Sales Department.
- Excellent oral and written communication skills, with an eye for detail/quality
- Work experience in international training company or consumer finance area
- Work experience in Sales/Operations department
- Knowledgeable in non-traditional training methods (e.g. E-learning, multi-media training)
- Hybrid work set-up
- Permanent dayshift schedule
- Up to 20% variable performance-based bonus
- HMO on Day 1 / HMO with dependents
- Access to mental health coverage and wellness partners
- Wellness Leave and Birthday Leave benefits
- Internal Career Mobility
- Opportunity to work and train in our international offices
At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.
We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.
When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.
Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.
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