Senior Officer, Operational Compliance Services
IQ-EQ
Date: 14 hours ago
City: Pasig City
Contract type: Full time

Company Description
ABOUT IQ-EQ
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
Job Description
This Role
A review position responsible for ensuring quality and accuracy of AML/KYC and FATCA deliverables across all complexity levels. This role reviews compliance documentation, validates risk assessments, and provides technical input while ensuring adherence to regulatory standards.
What You Will Do
Core Responsibilities:
Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses
Health and wellness support – HMO coverage from Day 1 (with dependents), life and accident insurance, mental health support, and medical allowances
Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays
Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding
Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards
Qualifications
About You
Educational Background
In addition to upholding our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their
ABOUT IQ-EQ
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
Job Description
This Role
A review position responsible for ensuring quality and accuracy of AML/KYC and FATCA deliverables across all complexity levels. This role reviews compliance documentation, validates risk assessments, and provides technical input while ensuring adherence to regulatory standards.
What You Will Do
Core Responsibilities:
- Review AML/KYC deliverables
- Validate risk assessments
- Ensure regulatory compliance
- Monitor quality standards
- Review FATCA/CRS documentation
- Validate complex structures
- Oversee periodic reviews
- Review complex KYC files
- Validate risk assessment decisions
- Review CDD/EDD documentation
- Verify compliance conclusions
- Review FATCA classifications
- Validate regulatory reporting
- Monitor review deadlines
- Check quality standards
- Verify escalation decisions
- Review periodic assessments
- Validate complex structures
- Document review findings
- Perform other related duties as assigned for role and business needs
Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses
Health and wellness support – HMO coverage from Day 1 (with dependents), life and accident insurance, mental health support, and medical allowances
Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays
Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding
Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards
Qualifications
About You
Educational Background
- Bachelor’s degree in Finance, Accounting, Business Administration, or related fields
- 3-4 years of AML/KYC or compliance experience, with a focus on quality assurance and risk validation
In addition to upholding our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
- In-depth expertise in regulatory compliance and risk validation
- Proficiency in reviewing and validating complex compliance structures
- Experience in quality control and standardization
- High-level communication skills for internal and external reviews
- Strong decision-making and problem-solving capabilities
- Accountability and a commitment to high-quality standards
- Supportive and mentoring approach towards team improvement
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their
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