Senior Office Administrator

LOOKING FOR FILIPINO-BASED CANDIDATES

Job title: Senior Office Administrator

Schedule: M-F 9AM to 5PM EST (Full-Time)

Salary range: $1500-2000/month

About The Company

For over three decades, our company has been the trusted name in southern Indiana for expert gutter installation and holiday lighting. Our commitment to exceptional service remains unwavering. As lifelong residents of southern Indiana, we understand the unique challenges your home faces. Our experienced team delivers flawless installations and repairs, every time. We utilize state-of-the-art equipment and materials to ensure that your gutter system is built to last. Additionally, our commitment to customer satisfaction is reflected in our amazing customer reviews, consistently exceeding expectations and earning us a reputation for excellence.

About The Role

Seeking an organized, proactive, and reliable Senior Assistant to help streamline administrative tasks and provide support for business growth activities. Will be providing support in following up with potential customers, social media engagement, and day-to-day operational tasks. The Senior Assistant will be crucial in ensuring these functions run smoothly and efficiently.

Responsibilities

• Answer phone calls and schedule appointments - to ensure that no potential customer or meeting request is missed.
• Manage the CRM system, including tracking invoices, active jobs, and maintaining accurate records of customer interactions and transactions.
• Handle inventory management for various jobs to ensure that materials and equipment are properly tracked and organized.
• Create and manage social media posts across platforms to enhance online presence and engagement.
• Update the company website and Google My Business page to ensure accurate information is available to customers.
• Design and create marketing materials (folders, flyers, etc.) to support the sales team in client outreach and promotions.
• Proactively suggest improvements and efficiencies to help Karl's business grow and operate more effectively.
  
  

Requirements

• Proven experience in an administrative or assistant role, preferably in a fast-paced environment.
• Strong organizational and time-management skills.
• Excellent communication skills (both written and verbal).
• Proficiency in CRM systems, Google Suite, and Microsoft Office (Word, Excel, PowerPoint).
• Familiarity with social media platforms (Facebook, Instagram, LinkedIn, etc.) and website management tools.
• Creative skills for designing marketing materials using tools such as Canva, Adobe Spark, etc.
• Ability to work independently and proactively identify areas for improvement.
• Detail-oriented with the ability to manage multiple tasks simultaneously.
  
  

Desired Traits

• English is well spoken (limited accent).
• A proactive and solution-oriented mindset with a passion for efficiency.
• Strong multitasking abilities and the capability to handle a wide range of tasks with minimal supervision.
• Ability to manage time effectively and prioritize tasks based on business needs.
• A flexible and adaptable approach to working in a dynamic environment.