Senior Manager, IT Infrastructure Engineering

We're Hiring: Senior Manager, IT Infrastructure Engineering!

We are looking for an experienced and strategic Senior Manager to lead our IT Infrastructure Engineering team. The ideal candidate will possess a robust understanding of infrastructure management, cloud technologies, and systems architecture to ensure optimal performance and security of our IT systems.

Location: Taguig, Philippines

Work Mode: Flexible office & remote

Role: Senior Manager, IT Infrastructure Engineering

What You'll Do

• You take responsibility for implementing, developing, leading, and assisting in the regional
  
  

operational management of IT services across the organization to ensure availability, security, and

fitness for purpose, while holding yourself and your team accountable for delivering high-quality

outcomes.

• You assume responsibility for leading the delivery of complex 2nd and 3rd tier support, serving as
  
  

a technical escalation point and subject matter expert for multiple infrastructure and technical services,

ensuring accountability for timely and effective resolutions.

• You drive initiatives to reduce the complexity and footprint of the company’s IT infrastructure,
  
  

adhering to the principles of reduce, retire, and re-platform, while holding team members accountable

for meeting project milestones.

• You work alongside the Director of IT, maintaining and updating IT roadmaps, project plans,
  
  

service portfolio planning, and the IT risk register, ensuring their accuracy and relevance.

• You design and deliver regional projects by defining scope, timelines, budgets, and risk
  
  

management processes, while ensuring team accountability for successful execution.

• You present to senior business and IT management, independently preparing presentations and
  
  

updates for senior-level committees, demonstrating clear and impactful communication.

• You partner with the finance team to ensure projects are costed accurately, deliver value for
  
  

money, and identify efficiency savings, while holding stakeholders accountable for financial discipline.

• You ensure compliance with all relevant legislation, internal and external policies, procedures, and
  
  

guidelines, maintaining both personal and team accountability for adherence.

What Makes You Successful

• You have a minimum of 12 years of technical management experience in areas such as Active
  
  

Directory Administration, Windows Server (including Active Directory), VMware, Computer Networks &

TCP/IP, Routing, Switching, Firewalls, or WAN Optimization.

• You demonstrate a strong sense of ownership and pride in your performance, consistently taking
  
  

responsibility and holding yourself and others accountable for driving the company’s success.

• You bring exceptional critical thinking and problem-solving abilities, with a commitment to
  
  

enforcing accountability in decision-making processes.

• You possess proven time-management skills, effectively handling multiple priorities and ensuring
  
  

deadlines are met through both personal and team accountability.

• You have excellent interpersonal and communication skills, enabling you to engage with diverse
  
  

stakeholders and foster a culture of responsibility and accountability.

• You collaborate seamlessly with leaders across both technical and non-technical teams, taking
  
  

responsibility for ensuring all parties are held accountable for their contributions.

• Your superior analytical and troubleshooting skills enable you to address complex infrastructure
  
  

challenges with a focus on delivering responsible, results-driven solutions.

Experience And Education Requirements

• Typically requires a Bachelor’s degree with 13+ years of industry experience
• Requires a degree in a technical discipline
• 5-8 years of previous people management experience
  
  

Ready to take your career to the next level? Apply now and join us on our journey!