Senior Manager, Client Intelligence - Corporate and Institutional Banking

Key Responsibilities

• Advanced Analytics & Data Science: Lead the design, development, and deployment of sophisticated analytical models (predictive, machine learning, statistical) for client profiling, wallet sizing, customer value measurement, and sales growth.
• Commercial Impact & Insight Generation: Translate complex data insights into actionable commercial strategies and recommendations that drive CIB growth and returns.
• Stakeholder Engagement: Partner with frontline teams, product sales, and servicing to understand their analytical needs, present compelling findings, and ensure the successful adoption and integration of data-driven solutions.
• Data Sourcing & Governance: Collaborate with data engineering and technology to ensure high-quality data access, manage governance, and explore new data sources.
• Communication: Clearly articulate complex analytical concepts, methodologies, and findings to both technical and non-technical audiences, including frontline bankers.
  
  

Skills & Experience

• Masters or Ph.D. preferred in a quantitative field such as Data Science, Computer Science, Statistics, Mathematics, Economics, or a related discipline.
• Extentsive in data science or advanced analytics, preferably within financial services with a focus on commercial/corporate banking, credit, rates, FX, payments, trade, or cash management.
• Proven expertise in data science, machine learning, statistical modeling, and predictive analytics. Proficient in Python, R, and SQL. Hands-on experience with big data (Hadoop, Spark) and cloud platforms (AWS, Azure, GCP), and data visualization tools (Tableau, Power BI).
• Deep understanding of Corporate and Institutional Banking products, client segments, and commercial drivers. Demonstrable experience in commercial analytics, client segmentation, wallet sizing, client profiling, and peer benchmarking.
• Demonstrate thought leadership and innovative problem-solving. Strong communication and presentation skills, with a track record of driving actionable insights and influencing the frontline. Strategic mindset with commercial acumen and a passion for leveraging data.
• Ability to operate effectively in a fast-paced, complex global matrix organization and foster strong, collaborative partnerships across products, regions, and functions.
  
  

Opening up a world of opportunity

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Issued by The Hongkong and Shanghai Banking Corporation Limited.

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