Senior HR Business Partner - Client Facing (Hybrid)

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Role

The Senior HR Business Partner (HRBP)-Client Facing is a strategic HR professional who collaborates closely with business leaders and key stakeholders to drive HR initiatives that enhance the overall employee experience. This role requires a strong understanding of HR functions, policies, and employee engagement strategies while ensuring compliance with labor laws and company guidelines.

The Senior HR Business Partner (HRBP)-Client Facing plays a critical role in advising leadership, resolving HR challenges, and optimizing processes to create a high-performing and engaged workforce. With a deep knowledge of business needs and people strategy, they act as a trusted advisor, delivering value-added HR solutions that minimize risk, increase efficiency, and support continuous improvement

What you’ll do

Coaching and Consulting Leadership on HR Matters

• Act as a strategic advisor and consultant to leadership, providing guidance on people management while empowering leaders to handle HR matters effectively.
• Conduct weekly or bi-weekly meetings with business leaders to provide HR insights, advice, and support.
• Stay up to date on employment laws, regulations, and legal requirements to ensure compliance across the organization.
• Guide and coach managers on handling complex HR issues, including performance management, employee relations, and total rewards.
• Provide strategic advice on organizational development, team effectiveness, change management, and employee engagement initiatives.
• Collaborate with HR teams to communicate and educate business leaders on policies, procedures, and compliance.

Strategic Leadership and Planning

• Partner with leadership to drive strategic workforce planning, ensuring the organization has the right size, skillset, and agility for future success.
• Identify reskilling and upskilling needs, aligning training programs with business objectives in collaboration with the Learning & Development (L&D) team.
• Develop and implement succession planning strategies to ensure a strong talent pipeline for critical roles.

Building a Competitive Organization

• Conduct ongoing performance management guidance for line managers, including mentoring, career planning, and coaching.
• Support line managers in addressing organizational, people, and change-related challenges.
• Optimize organizational design to improve business productivity and performance.
• Collaborate with HR teams to develop innovative and inclusive recruitment strategies to attract top talent.
• Assist in designing and executing a future-proof compensation and benefits strategy.
• Implement reward and recognition programs that enhance employee engagement and drive business results.

Championing Company Culture and Employee Experience

• Provide recommendations for culture-building initiatives, including cultural transformation strategies.
• Implement HR interventions focused on employee wellness, diversity and inclusion, and talent management.
• Partner with leadership and employees to resolve conflicts, foster positive employee relations, and build a strong workplace culture.
• Drive initiatives to improve morale, enhance employee satisfaction, and reduce unwanted turnover.

General Administrative Tasks

• Prepare and maintain employee relations reports such as attrition reports, headcount reports, and other HR metrics.
• Draft and manage case documents, including Notice to Explain, Progressive Counseling Forms, Performance Improvement Plans, and Notices of Decision.
• Ensure the accuracy of HR data, including HRIS records, attrition data, and other key HR metrics.
• Execute performance management tasks as required.
• Identify and implement opportunities for process improvements and increased efficiency within the HR department.
• Perform other duties as assigned by the immediate supervisor or manager.

Job Requirements

What You Bring

• Minimum 5 years of experience as an HR Business Partner (HRBP), with a proven track record in strategic HR management and business alignment.
• Strong knowledge of Philippine labor laws, employment regulations, and compliance standards, with the ability to interpret and apply them effectively.
• Bachelor's degree in Human Resources Management, Psychology, Behavioral Science, or a related field. A master’s degree or HR certification is a plus.
• Proficient in Microsoft Excel, Word, and Google Workspace apps, with the ability to analyze HR data and generate reports.
• Quick to adapt and learn HR systems, HRIS platforms, and other digital tools relevant to the role.
• Strong time management, multitasking, and organizational skills, with the ability to prioritize and manage multiple projects simultaneously.
• Excellent communication skills (written and verbal), with the ability to effectively convey complex HR concepts, influence stakeholders, and deliver sensitive information with professionalism.
• Ability to thrive in ambiguous and fast-paced environments, demonstrating flexibility, problem-solving skills, and a proactive approach to challenges.
• High level of professional maturity and discretion in handling confidential and sensitive employee matters.
• Amenable to a Hybrid work (capable to report with either Makati and/or Mandaluyong offices)
• Amenable to a flexible work schedule

Don't meet every single requirement? At Penbrothers we are committed to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but you don't feel 100% aligned with the qualifications, we encourage you to apply anyway. You may just be the right fit for this or other roles.

Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

What You’ll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies.

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
• Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.